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Post by csummers on Jul 27, 2013 11:58:11 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, And Never Leave A Message
Speaking to clients over the phone, professionally, does a great deal in the process of selling a good or service. I know that if I have a voicemail from a solicitor, I will not return the call, and I may possibly write the number received down to specifically not answer the phone. In my line of work, I provide a service for the State of Louisiana, to other managers within my department. I prefer to speak with a manager over the phone, to transfer what I need clearly to the receiver, so the manager knows the importance of what I need. After I either provide information or receive the information I need, I thank the manager for their time, as their time is as valuable as mine, and then I send a follow-up email detailing what was discussed over the phone for confirmation.
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Post by brianbrewer on Jul 27, 2013 17:50:39 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, And Never Leave A Message
I think many entrepreneurs fall victim to the idea this article discusses. In order to make sales, the salesman has to be willing to him or herself out there and cannot be afraid of being rejected. The key to making a sale is being personable, driven, and well organized. Showing fear and being nervous does not fare well with future clients. To get in the door, confidence is necessary.
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Post by mparrish on Jul 28, 2013 14:17:31 GMT -6
While rude, I do agree with this to an extent. I did not use cold calling in my business, but i have done it before in other jobs. leaving a message gives a salesman a conversion rate of close to 0%, there is really no point in it. In order to make a sale, you basically have to get the person on the phone and actually talk to them.
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Post by grober86 on Jul 28, 2013 17:23:15 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, And Never Leave A Message
Sales pitches are hard enough but making them to a message machine won't exactly give you a sale. Its hard enough to personal selling talking with a person one on one. Entrepreneurs and sales representatives know that if they make a connection with a prospective buyer over the phone, they have a much better chance at selling their products.
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Post by ahrield on Jul 29, 2013 10:31:00 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, And Never Leave A Message
I agree with my classmate Franklin when he said that selling something over the phone is never easy in the first place, but I do agree with Ms.Blakly and this article persistence will get the job done! It's always better to talk to the person your trying to contact rather than leave a message because 9 times out of 10 you won't receive a call back, that's with both business and personal calls.
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Post by robertnicholson on Jul 29, 2013 11:41:44 GMT -6
Determination is very important when it comes accomplishing goals. You have to be driven and put yourself out there. That also might mean putting yourself out of the comfort zone. You might be uncomfortable with talking to a sales representative over the phone about your product, but it will benefit you and illustrate confidence. Yeah, it’s easier to leave a voicemail or have the clerk write down a message for you, but your sales pitch will be a lot more effective if you call and continue to keep calling until you get the person you want on the other line. This illustrates confidence and can make a big difference in your business.
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Post by knight2 on Jul 29, 2013 15:46:05 GMT -6
NO one likes a pushy sales person. So it is important that you try to start the call off with some sort of catchy dialogue or perhaps do a little research about the people you will be calling before you make your calls. If you are calling people that you know may want or need your product it will be easier to keep them on the phone and maybe if they are not interested in the product you can get the name and number of a friend or family member that is.
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Post by amberw on Jul 30, 2013 10:35:30 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, And Never Leave A Message
I can agree with this article. You want the person to hear your voice and really get a good impression and hear your personality, not just threw an answering machine. Chances are most people aren't going to return that phone call.
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Post by heatherlaurent on Sept 24, 2013 9:27:22 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, And Never Leave A Message
How many times a month do you get a soliciting phone call? I know I get them with people telling me I can have a lower interest rate on my credit card, go to ITT Tech, and asking me if I need health insurance, just to name a few. People are harassed with phone calls all of the time. If you leave a message, chances are you are not going to get a phone call back. "Too many people are fearful of rejection". This statement is true for the majority of people. Ever heard someone say that they hate public speaking or presentations? I know I do. This causes people to rush and are nervous. In turn, they do not get their point across or as it states in the article, feel content leaving a voicemail. Before speaking with prospective buyers, employers, or whoever, create a plan. Know what you are going to say and what questions to ask in advance so you are not intimidated. Always be prepared and the nerves will lessen.
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Post by brentgruber on Sept 24, 2013 10:23:15 GMT -6
I definitly think this article brings up a strong point. It is better to have a conversation with someone directly than to try and leave messages. You are more likely to have a positive response and get your sales pitch or idea through the door. Also, you are seen as more personable and relatable to work with. It is so easy to just take a message and forget about it or not respond to it as readily as you would to someone you are directly speaking to. I think its definitly important to make that personal connection right of the bat with the person you are trying to sell you ideas to.
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Post by chrmichall on Sept 26, 2013 11:44:01 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, Never Leave A Message
This link talks about being knowledgeable about your product and being willing to talk about it. When trying to call anyone in the business world it is always better to talk to the person when trying to make a sell. It is important for them to hear how passionate, that would help you in getting them to purchase the product.
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Post by tyancey on Sept 29, 2013 15:16:06 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, And Never Leave A Message
I feel that although you should continue to call until you get a response, you should not ever be annoying. I am one of those people that have a fear of being annoying by calling people too much and therefore, I do not like to do it. I would much rather email someone or leave a message just because I feel as though I am not taken seriously on the phone. However, I think it is important to push through that comfort zone and continue to call something until they answer. Especially since people should make sure that they are answering or returning their calls, O feel that it is important to remind them that that is their responsibility.
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Post by ernestmajoue on Oct 3, 2013 11:52:59 GMT -6
This article talks about marketing yourself when calling a potential client or customer. Be professional and know your product is very important in selling yourself. I think knowing a great deal of whatever you are trying to sell is important in becoming a better marketer or your product. Being on top of your game helps when the customers ask you a question. You should not delay when answering a question and you should not be pushy or intimidating. Treat your client as you would want to be treated or talked to as a person.
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Post by Holland Bussell on Oct 3, 2013 14:46:39 GMT -6
Not necessarily one of my top approaches to talk to people, but it can be effective and annoying at the same time. This would be the type of approach I would recommend for those seeking a job. Call the employer until you get a hold of them personally to show your interest in the job. In perspective of a business call though that approach could work and prove to be very effective. I personally do not recommend that style, but to each his own.
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Post by stephaniemeyer on Oct 5, 2013 18:13:32 GMT -6
Instant MBA: Keep Calling Until You Get Them On The Phone, And Never Leave A Message
Sara makes a good point by suggesting you never leave a message but, instead, keep calling until the person you're wanting to speak to answers. With today's fast paced world, it seems a lot easier to just leave a message and not have to bother calling back. However, more times than not, you won't get the return phone call you're hoping for by simply leaving a message------especially if you're trying to sell a product or service. How many times have YOU listened to a telemarketer who left a message and actually called back? Not many, I'm SURE! By introducing yourself first, and "hooking" the potential client with a personality filled greeting, you're more likely to open the lines of communication and successfully get your foot in the door. This is not likely with an answering machine message.
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