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Post by wwerner on Mar 20, 2014 10:30:20 GMT -6
Having a sincere apology given o you can make the rest of your work day much better. If you have a boss who get frustrated quickly and becomes aggravated. They may say a few choice words and then they think about what they said, they will usually come back and apologies for their actions. But if that happens often then I wouldn't think he is being sincere in his apologies to you.
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Post by xingboma on Mar 20, 2014 14:09:35 GMT -6
Human nature makes us enjoy complements and taking credits, but don't like to apologize, because apologizing to someone means you admit you are wrong, you are surrendering and begging someone for forgiveness. That's why apology has magic power to heal relationships, because not many people can or knows how to apologize. When you do, the reward is usually tremendous, and you will receive more than just forgiveness.
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Post by dnewson on Mar 25, 2014 22:08:37 GMT -6
Such a simple thing to do, but very difficult for many to apologize. If more people would take this suggestion to apologize, it would probably save many relationships both in business and personal situations. We as humans both men and women don't always like to acknowledge when we are wrong. But by taking this step it will have a positive effect on a relationship. Point well taken.
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Post by stephaniesmith on Mar 26, 2014 23:10:06 GMT -6
I've always heard that apologizing is "admitting you did something wrong". I think apologizing has it's time and place but sometimes apologizing can make things worse. A genuine apologize when you were wrong might be a strategic strength but it has it's downfalls as well. For example, if a statement is made and it i beyond repair and possibly the best thing to do is to never show your face again, then that might be a better option than apologizing in a time of desperation. And once again, I think this guy is annoying in every sense of the word.
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Post by darnette on Mar 31, 2014 21:45:12 GMT -6
Apologizing is very powerful. However, how that apology is given determines the affect. If an apology is giving insincerely, or jokingly, then it is just words and meaningless. Practicing how to apologize is not at the top of most professionals or general people's to-do list.
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Post by godwesso on Apr 1, 2014 1:49:18 GMT -6
I agree with the video completely, the fact that we as humans are likely to make mistakes in business. The art of apologizing I think creates peace in a work environment and builds trust between co-workers. Am not going to say I apologize all the time to people, but am going to take the lesson from this video very seriously and actually try to live by it.
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Post by susiekaz on Apr 2, 2014 16:19:23 GMT -6
I totally agree with this video on apologies. It is extremely important for management to understand when they are wrong and be able to express it. I absolutely hate when managers will not admit they may have done something wrong. On the other hand, I also think it's important for people to be able to accept an apology, especially from someone who isn't good at apologizing. Some people expect apologies in a very dramatic way. Sometimes it's better to just accept an apology and move on.
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Post by gkboone on Apr 3, 2014 9:13:16 GMT -6
A sincere apology can go a long way in business and life in general. Personally, I am one to apologize if any conflict is brought up because I want everything to run smoothly without drama or hard feelings. My boss has a hard time with this concept. In fact, I don't think I have ever heard him apologize to a single person he works with. His temper gets out of control and then afterwards it's as if he has done no wrong. I do believe women have an easier time putting their pride aside and giving a sincere apology.
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Post by kati3 on Apr 4, 2014 12:26:15 GMT -6
I agree that apologizing on the executive levels of business should occur more often. People in charge dont want those below them to know that they are human and make mistakes just like everyone else. But I understamd how hard it can be to admit when you mess up or make a mistake. We should all learn to apologize more often.
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Post by jjohnson on Apr 9, 2014 7:13:03 GMT -6
It is always in good taste to apologize when you have done something wrong, especially when it’s something against your customers or the public. BP realized this early on. They apologized and repaid the public for the damages they caused. When you apologize, you are showing those that have been wronged you realize your mistakes and have taken the proper steps to fix it. As far as an entire course on apology, I vote no. Instead, I would like to see an entire course on ethics and the consequences of unethical thinking and behavior.
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Post by asanchez on Apr 14, 2014 11:47:40 GMT -6
I definitely agree that apologizing is a very important thing people need to work on doing more. A simple apology can make a major difference in any relationship especially business ones. I think there are many times in my own professional life that a person could have just appologized for something they did instead of making the situation worse. I think he is right that maybe schools should help students understand this necessity more.
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Post by briandavis1 on Apr 15, 2014 12:32:33 GMT -6
Apologizing can make a bad situation better. It is owning up to the things that have been done and taking the responsibility.
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Post by jessweaver on Apr 15, 2014 14:49:47 GMT -6
I agree with what Tom Peters is saying in this video. Often times, upper management forgets that they need to connect with their employees and one way to establish that connection is through apologizing. We all do or say things that we don't mean and in a position of authority, it is very easy for people to yell, scream and point the finger. At the end of the day though, it is business and in order to create a good work environment for your employees, managers must be willing to apologize for their mistakes, whether it is something they did or said. Managers who apologize will seem more approachable and I also think that employees will have a greater respect for them.
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Post by Rosie on Apr 15, 2014 15:05:26 GMT -6
Some people do not understand the power of apologizing. They see it as a gesture of defeat, but it is actually the complete opposite. Being able to apologize takes courage and great ethical abilities. It shows that you behave in a professional, honest way that is transcended from your personal life all the way down to your business actions.
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Post by melanconcaitlin on Apr 17, 2014 11:39:11 GMT -6
The power of an apology can be the most significant tool someone can use. When in the wrong, or even in a disagreement and apology can amend the broken bridge between you and someone else. In a business a simple apology from an employee to a customer can calm the customer down and create an inviting atmosphere. If you use an apology when needed and in an appropriate way it can be a great tool.
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