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Post by sdoescher on Apr 20, 2014 17:20:33 GMT -6
This video offered practical advice. I can see this helping out in many situations. Sincere apologies can turn some of your worst enemies into your best friends. While I have never read the book I do appreciate the offering of additional material on the subject. Arguments between executives and senior management has and will continue to divide organizations because apologizing is one of the hardest things for people to do. Mending relationships and unifying people is a skill that has value in all workplaces.
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Post by robertnicholson on Apr 25, 2014 16:16:13 GMT -6
I have been told by people before if you want to be respected never admit that you are wrong. This also mean don't apologize. I have allows disagreed with this philosphy. Not only do i think that anyone with intelligence will not respect you but it is the most destructive policy. People who don't admit fault will sink the ship and take everyone down with them.
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Post by shantel on Apr 26, 2014 10:49:38 GMT -6
I definitely agree with the entire message of this video. There are something such as anthologizing and listening, just to name a few that should focused on more as skill. However, I've never really had to apologize about anything work -related so I can't relate entirely to the idea. Furthermore, I know there will come a time that I will have to apologize, and it would be refreshing to have a set way to go about doing so.
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Post by ashleysegalla on Apr 27, 2014 11:38:03 GMT -6
Apology is something that most humans struggle with. It is necessary for people to be able to apologize in order to move forward when they have wronged someone. This is not only necessary in business, but also in life. People should learn how to apologize effectively so that they can move forward, and become successful.
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Post by karenwag on Apr 27, 2014 18:19:39 GMT -6
I agree that apologizing is very important. It is so powerful especially in a business. Apologizing to and customer or customers can turn previous customers into existing and current customers. Customers understand that nobody is perfect including businesses. We are all human and we all make mistakes. But apologizing shows that a business realizes that the customer is not happy and they want to fix that. It is such a simple thing that can truly make a huge difference. I had a bad experience with a dental facility one time after they made a huge mistake. If I would have gotten a sincere apology I might have given that dental facility another chance, but because they did not it showed me that they did not care about me so I took my business else where.
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Post by halearnold on Apr 28, 2014 17:16:23 GMT -6
A sincere apology can go a long way. Sometimes you may be right, about a matter, but present it or handle it poorly and offend some and truly hurt some people. A real apology can work wonders. But the insincere, fake, apology can do even more damage. I can remember a time the owner of a company I worked for overheard a manufacturer rep/trainer rail me for some things I did not follow through with. The owner thought the rep should apologize, but I insisted that it was me who should apologize. I didn't listen and was hard headed and "did the work my way" not corporates. I should have approached the situation differently perhaps, but I have firmly believed that it is sometimes easier to ask for forgiveness in business than permission.
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Post by brandonnajolia on Apr 29, 2014 13:34:54 GMT -6
Apologies are always an important aspect in resolving an argument whether it be between family, friends, or coworkers. In the business world, you aren't going to get along wit everyone you work with and arguments are going to happen, but after everything is said and done a positive work environment is key to success and sometimes all it takes to resolve and issue in an apology to someone you may have offended.I want to take what this video presented and apply it to my everyday life because it really shows how much apologizing can better a relationship, especially in the business world.
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Post by danielhutton on Apr 29, 2014 16:07:10 GMT -6
Learning to apologize for mistakes one has made is a very important thing in your everyday life, not just managers. This skill shows that you have the ability to turn inward and ask if you have done something wrong. That is very useful for managers.
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Post by jimmykotter on Apr 30, 2014 16:58:00 GMT -6
being able to apologize is one of the most important things you can do to keep your relationships healthy. some people look down upon being able to tell someone you're sorry but the fact is that it shows emotional intelligence and actually will help the relationship in the end. i liked the video and couldn't agree more.
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Post by Deleted on May 1, 2014 10:44:19 GMT -6
Leadership : The Power of Apology
By apologizing to peers, you are showing that you are capable of mistakes. You are telling your coworkers that you know that you make mistakes and are thankful they are there to help catch them. Giving and receiving an apology go farther than what meets the eye. You are feeding into a deeper thought process that is unseen to the eye.
Sent from my GT-N8013 using Tapatalk
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Post by kourtneyb on May 2, 2014 8:40:00 GMT -6
I agree with this message a lot. I think it is so important to sometimes out aside your pride and apologize. As human being we are more susceptible to kind tones and sweet remarks. I've witnessed people who in the mist of a problem with service get upset and raise their voices at whomever is servicing them at the moment. My grandma has always stated “You catch more flies with honey than you do with vinegar”. This is a true philosophy and more people should try to remember this.
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Post by asmith422 on May 2, 2014 14:13:49 GMT -6
I completely agree with the speaker I think the power of apology is huge. So many relationships can be salvaged if we simply step up and apologize for our actions. I have watched many relationships fail because neither person was willing to be the bigger person and say "I'm Sorry." It is the simplest two words but can sometimes be the hardest thing to do. No one ever wants to admit that they are wrong, but in more cases than not an apology can mean so much.
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Post by joshuabrungart on May 2, 2014 22:49:58 GMT -6
Everyone makes mistakes and for some it is easy to admit and for others it seems impossible. To some people saying your sorry feels like the hardest thing you have to do, and to others it slips out of their mouth as its just another word they threw into the sentence. A sincere apology however can usually rectify an situation that seems impossible because of something said or did where others feel one was in the wrong. Whether it be an company, a leader, or on an individual and personal level.
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Post by Shondrea Lovette on May 6, 2014 22:48:01 GMT -6
Apologizing is very important as stated in the video. As human we make mistake and because we make mistake there should be room for apologizing. But the biggest thing that most people struggle with owning up to there faults and that can be deadly in the business world because we all make mistake but if we make a mistake apologizing is important to do and it is also to good to be forgiving because if we are not forgiving it can damage many business relationships
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Post by kristendodd1 on May 7, 2014 14:54:38 GMT -6
Apologizing is so important in a business and just in general. Although for some people that are stubborn it can be hard. Apologizing can go a long way. Most people do not like owning up to the things that they may have done, but you need to be sincere about our apology. Just because you give an apology does not mean you are sincere about it. So make sure you own up to what you have done and just apologize for it. You live and you learn!
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