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Post by shennellw on Jan 30, 2014 10:45:26 GMT -6
A manager’s job should be to lead in all aspects of the job. I have seen mangers that do just that. They not only tell their workers what to do, but they show them or even better- do it with them. On the flip side, I have seen managers that just boss people around. As a manager you should delegate responsibility to employees. That does not mean sit in the office and shop online. Even with my job now, I have a manager that will say, "Put this out, steam this, fold this, hang this..". Once I have a billion things lined up to keep me busy, I turn around and she's reading the newspaper. Like really!?
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Post by ashleysegalla on Jan 31, 2014 10:35:45 GMT -6
In order for a company to have the most effective business, the manager must get out of their office, and go to their place of business where the actual transaction or selling of the product happens. It is very easy for a manager to get caught up in meetings and events that are happening in their office, but until they can see what is happening in all parts of their business, they will not know the most effective way to run their business or what things can be changed or improved. This video relates to my past work experience because my boss rarely left her office to see how things were going in the workplace. As teenagers, we liked to cut up and be louder than we should have, and this led to a lot of complaints to my boss. Eventually she decided to come to our workplace more often, and things improved overall. I can use these ideas in my own career when I open my own business. I will be able to manage my employees more effectively if I visit the workplace more.
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Post by cfrederic on Jan 31, 2014 14:53:40 GMT -6
I enjoyed this video a lot. With my major being Human Resource Management I know the importance of interacting with employees. If you cut yourself off from them and hole up in your office day in and day out, no one is really going to trust you or respect you. Being a leader is all about making relationships and if you do not have those than you are not an effective leader. My employers do an excellent job of being invested in everyone’s jobs and knowing what’s going on and praising on jobs well done.
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Post by meganlynch on Feb 1, 2014 13:46:28 GMT -6
It is very important for upper management to know what is going on below them in the everyday running of their business. It can be very easy for upper management levels to become distant because they cannot see what is going on and how things are working. Upper management are the ones that make decisions for the company. These decisions can have a major effect on lower levels of the company. They may make decisions that are not functional when implemented because they are not working close enough to the problem. It is always great to see the owners of businesses there in action. One can tell that they really care about what is going on and want to see what can be improved.
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Post by bmcgarry13 on Feb 1, 2014 17:52:29 GMT -6
The ability to observe a business or corporation from multiple levels is extremely vital from a managerial standpoint. Management is largely about finding inefficiencies on a micro level to prevent them from becoming a worse macro problem. Stopping problems from an origin point or source avoids negative build up or spillover which can be harmful if problems branch into other corporate departments. Managers should place equal emphasis on both top and bottom hierarchies of business because a problem, regardless of on what level, represents a chance to bottleneck business flow, performance, and financial bottom line. To summarize my thoughts on the video, a manager should never forget their humble beginnings! Most often than not, becoming manager requires business people to climb a corporate "ladder". When they make it to the top, they shouldn't forget about the bottom as it is equally important. Strong foundations, the bottom, are the reasons as to why strong tops even lay in existence.
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Post by arenee1370 on Feb 1, 2014 19:59:01 GMT -6
I found this post to be very interesting. I think it is important for a manager to be hands on with their product or service. It seems that this approach allows managers to be connected and aware with what is going on with their business. I believe that this a great way to keep your business efficient. Great tips for any manager.
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Post by kourtneyb on Feb 2, 2014 12:32:10 GMT -6
From this video I took away a important aspect that I myself believe should be practiced in the world of business. Forming relationships with employees not just top management. Forming relationships with the people who actually work your business the people that your customers will see is important in my mind. This people are the faces of your business it is in your best interest for these people to be as passionate as you are, by allowing them to see that you care is what in the long run will make them care to help your business thrive to treat it as more of there own to cause them to want to be as passionate as you are. I love the message that this video is bringing for
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Post by bleblanc on Feb 3, 2014 10:59:06 GMT -6
There are a lot of managers in the workforce today that forget that there is more to their job than planning and sitting behind a desk. Human interaction is as much a part of managing as the ability to plan and stick to a budget. When I worked in retail, I had a very interactive manager. He was always on the sales floor helping his employees, and getting to know them in return. This is one of the reasons that our store was successful and there were very few problems between employees. I think that in a small store this is easy to accomplish. Unfortunately, as the number of stores managed and the number of daily responsibilities grow the interaction that a manager has with their employees decreases. The founder of Starbucks is doing the right thing and setting a great example by visiting so many stores in one week. Managers should ask themselves, “If the founder of Starbucks can do this, why can’t I?”
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Post by briandavis1 on Feb 3, 2014 13:08:37 GMT -6
Manager should be present and available for employees and customers when needed. A good manager is also a leader and strives to help his/her employees. Managers should be open to speak with employees and also able to communicate well will everyone on a daily basis. A manager should never sit behind closed doors and expect things to get done if he/she is not present to lead their team to success. But a manager should not have to constantly repeat themselves about everyday tasks that employees should be able to handle.
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Post by briandavis1 on Feb 3, 2014 13:08:55 GMT -6
Manager should be present and available for employees and customers when needed. A good manager is also a leader and strives to help his/her employees. Managers should be open to speak with employees and also able to communicate well will everyone on a daily basis. A manager should never sit behind closed doors and expect things to get done if he/she is not present to lead their team to success. But a manager should not have to constantly repeat themselves about everyday tasks that employees should be able to handle.
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Post by wdeben on Feb 4, 2014 8:37:07 GMT -6
In my personal opinion I feel if you are an upper manager of a huge corporation your time might be better utilized. Let me explain. First the narrator mentions that his friend does 25 drop ins a week. That seems like quite a bit of time. And I'm assuming he doesn't mean the same starbucks but a different starbucks for every stop. Why waste all that driving time etc when you could probably get an intern to check out locations. Not that that doesn't happen. But when you have dozens of people working underneath you you should lead more than analyze.
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Post by jjohnson on Feb 5, 2014 8:49:38 GMT -6
I really like the idea of dropping in on different stores each week. Not only are you doing a quick run through to see if someone/something is incorrect in the store, but you are also showing your employees that you do actually care. I believe it is very important for managers to get out of their offices and associate with their workers, because without the workers the manager would not have a job. Workers are more important than some like to give them credit for. Sure the manager manages them and makes sure that everything is running smoothly, but if there were no workers what would be the purpose of the manager? Workers keep everything running, and while the tasks they perform may sometimes seem small, they have a major impact on the overall outcome of the company/organization.
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Post by jessicaratelle on Feb 5, 2014 11:40:14 GMT -6
I really enjoyed this video. I agree that the key to management is getting out of the office and into the work force. Without experiencing the way your business is being run, you really cant learn how to better grow your business. You must be present for not only your business, but also for your employees. In my past circumstances,the managers that I have enjoyed working for the most are those who are always there. Although they have their background work to do in the office, they are always in the front of the house, overlooking the workers and helping in any way possible. I used to work at a restaurant and the best thing was to see the OWNER out on the floor busing tables on a busy night. This shows that no one is too good for even the littlest of jobs.
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Post by benallbright on Feb 5, 2014 11:52:35 GMT -6
I see this all the time working for my dad. We build marine inboard engines for wakeboard boats and he is the engineer and head of production. I can't tell you how many times I have seen him working on drawings in his office for a new way to engineer the motors. Then, all of a sudden the phone rings and he has to be on a flight in 6 hours to go fix a boat across the country. This is of course if the boat cannot be fixed over the phone. No matter what it takes, whether it be him or another person in the management department, someone is going. This also keeps customers satisfied and taken care of. I have heard from customers myself that we have better customer service/relationship with them over any of our competition. I enjoyed this video very much.
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allison schexnayder
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Post by allison schexnayder on Feb 6, 2014 8:56:41 GMT -6
What Howard Shultz, the cofounder of Starbucks is doing by visiting 25 shops per week is a great method to keep his business on track and successful. Managing a business isn’t just being behind the scenes, having a personal relationship with the people who work for you makes a huge difference. My dad is a entrepreneur and he makes sure he goes to each one his businesses to make sure everything is running smoothly and have a relationship with each employee. With a personal relationship, it makes both the employee and employer work harder to make the business the best it can be.
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