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Post by banessau on Oct 16, 2013 9:52:47 GMT -6
'Be The Leader Who Hops In The Delivery Truck'
As a CEO, he/she should be able hear input that their employees have about them. They should be able to take note of it to improve their weaknesses to improve the work environment and company. I agree with the quote in the article saying that the CEO should put themselves in the employee's shoes one day. CEOs, in my opinion, shouldn't be separated from employees; they should work with them every now and then. The CEO shouldn't be a stranger.
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Post by natjohnson90 on Oct 18, 2013 11:03:02 GMT -6
Jay Steinfeld says,"Be the leader who hops in the delivery truck, grabs lunch with warehouse workers and knows, firsthand, how disjointed communication can work its way down the ladder." He is basically saying to get from around the desk and do field work in order to really know how you and your business is doing. I totally agree with Jay, nice article.
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Post by bneedham on Oct 20, 2013 14:13:21 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
It is definitely important to communicate with your employees. I have found through my personal experience that generally employees don't want to tell you exactly what they think because they are scared of repercussions. I try to make all of my employees feel comfortable with me so that they feel they can talk to me about anything. I encourage them and often ask about my own performance and try my best to improve from what they tell me. Managers are also often scared to try this tactic or do not go about it fairly. I believe that it is crucial to know what your employees think about your leadership to be effective and that it is also crucial to be fair and not allow their opinions of you to impact how you treat them. I have had employees work for me that could not stand my leadership style because I am direct in my expectations and I set unobtainable goals. Generally though, I have found they respect me more because I accept their criticism and I am fair to all the people I work with. I believe that you can learn so much and improve by simply interacting and working with your employees on an equal level and when the time comes to make the hard decisions they will stand by you even if they disagree because you have earned their respect.
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Post by danielleolivier on Oct 23, 2013 14:53:47 GMT -6
A good leader isn't one who stays shut in his office or is out on golf outings 5 days a week. A good leader is one who communicates and interacts with employees at all levels of the business. Knowing the day to day process of the organization will give knowledge to a leader that can't be gained by just getting daily or weekly updates from other managers. Employees will be more comfortable addressing issues to someone they have interacted with then being pressured for weaknesses by some big bad boss they haven't ever talked to and just seen in passing. A good leader must be present and show interest and be a part of the organization than just being the puppeteer pulling strings.
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Post by brittanyfury on Oct 24, 2013 9:55:28 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
This article reminds me of the tv show "Undercover Boss". The top managers and CEO's are disguised as entry-level employees and spend the week in various departments of the company. Most of the CEO's were surprised to learn of many problems that took place within the company. Many employees were quick to voice their opinion to the disquised CEO and some stories weren't so pleasing. This is the best way for managers to see first hand their problems and where improvement is needed. As a manager, employees should feel comfortable and encouraged to speak up about the quality of their work environment. Managers should routinely take surveys and hold employees meetings to discuss what are the pros/cons of the way the company is doing business. When employees have the ability to voice theier opinions and give feedback, they feel empowered and gain a sense of belonging. They will feel like the managers truly care, which they should. A manager or CEO is never to good or superior to get dirty and live a day in the shoes of a warehouse worker, or assembly line worker.
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Post by sbardwell on Oct 24, 2013 10:28:22 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
This will be my management style. I am a people person and feel an employee’s input is vital to a successful business. Remember that the best laid plans can fall apart quickly? However, employee can spot problems and show managers how to improve process, to save money, or show how to improve customer service. An added benefit is they feel respected and will respect you back. It is all about team work. Just because someone does not have a degree or the level of education same as you, does not mean they do not have valuable ideas and input. If they are willing to share ideas and help with problems they show their passion for the company! These are the type of people you want on your team!
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Post by kformaggio on Oct 30, 2013 16:41:55 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
This is such a great way to manage a company, genuinely caring about employees' and customers' needs will not only make one a better manager, but will help improve business functions and the bottom line. Executives and managers may find themselves so out of loop with the needs of their 'people' and they don't even realize it. If an executive believes in his or her company and what it stands for, it is imperative to communicate this with employees and customers through genuine interaction.
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Post by cory on Oct 31, 2013 12:19:28 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
This reminds me of the management technique, "management by walking around." As a CEO, you must never lose touch with your employees or you will not have a complete view of your own organization. From a CEO's perspective, it can be easy to not notice some glaring problems that are noticed by the lowest rank of employees in the business. It won't be possible to fix these problems if these employees do not feel comfortable confronting the CEO and explaining their positions. A CEO needs to experience every aspect of the business he or she leads, even if it takes working at different positions until you full understand each one and the needs each one has on a daily basis.
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Post by dipanjali1 on Nov 3, 2013 20:22:13 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
This article is a very useful read. It is very important for a leader to have first hand feedback from its employees. The feedback should be collecetd in a regular basis, not just when company is in trouble. Also, the article points out how important it is for the leader to connect with its employees.
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Post by w0384905 on Nov 4, 2013 21:07:27 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
This article talks about being a leader and putting fourth the effort. You have to go above and beyond if you want to be a good leader and you want your team to follow you. You have to lead by example and make people believe in you. If you make your team believe in you and you lead by example your business and team will be successful. I am very passionate about leading this way and a strong believer in you get what you put into it.
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Post by christiebrown on Nov 8, 2013 13:24:36 GMT -6
I really wish my boss would read this article! Knowing that criticism can be a good thing is something that EVERY manager should understand, and be able to take. I currently have a boss with a "my way or the highway" way of managing, and in all honesty, it doesn't get the company anywhere, and it also doesn't make anyone working there happy besides the manager. It's really not a hard thing to do when you realize that people are trying to help you, and not hurt you.
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Post by darrell2009 on Nov 8, 2013 13:28:06 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck' The best leader are the one who work with their employee side by side not just giving order at a headquarter somewhere out of town. Those leader who communicate with their employee and try to get a understand of how thing are working and what thing need to be change can give you that edge that may help your business and the long run.
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Post by jessicareid on Nov 9, 2013 16:46:55 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
Jay Steinfeld is the founder and CEO of blinds.com. He says today that the best leader is one that can occasionally spend a day in his employees' shoes. In this manner he has not only real knowledge of the job being performed, but also a genuine rapport with each employee. This shows passion and interest: valuable factors of leadership. This mirrors the management style we have learned about called, MBWA-Managing by Walking Around. An exposure to the ins and outs of daily operations should really impact executive decisions.
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Post by ashleylevernharrison on Nov 9, 2013 20:15:07 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
A boss that is not in touch and cannot relate to his employees is in trouble. You have to be able to get down in the trenches with the employees; this will give you the opportunity to learn of problems and solve them before they become uncontrollable. This will also make you relatable with the employees and give the message that you have an open door policy. When a boss just stays in his office and only relies on information through emails and meetings he is often out of the loop and does not know exactly what is going on in his company.
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Post by w0415498 on Nov 9, 2013 22:43:31 GMT -6
I agree it’s always good to get feedback from the employees. Employees can see things you can’t sometimes. Their feedback can help improve business process. It’s always good to get the employees input also.
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