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Post by campbell22 on Jun 30, 2013 19:27:04 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck' I like this article because I feel that this technique builds trust with you employees, showing them that you're willing to get your hands dirty and do what they do everyday. Asking what your employees and customers think about the job you're doing may hurt but it's essential because you need to know how to improve. You shouldn't take what they say personal, but try to find ways to improve in that aspect of your job because if you take it to heart, letting your emotions get too involved, then you might become angry or upset with your employees, creating situations where the workplace is an uncomfortable place to be in.
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Post by lakeishabrooks on Jul 1, 2013 9:59:28 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
I agree with everything in this article. As a leader you should be knowledgeable about every function of the business that you are leading. I believe it is important to connect with your workers to see exactly how they feel about things that go on in the workplace and also get their opinion on how to make the job run smoother. You will be impressed to know that employees feel more needed and work more efficently when they know that their voices will be heard. You do not want to be one of the leaders that just gives orders and have no affiliation with the employees. It makes the employees feel disengaged or unimportant which makes them lack on the work that they do. The point is to communicate with the people you are leading and that way you can be a better leader.
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Post by harrisonrainwater on Jul 1, 2013 20:06:22 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
I cannot agree with this article enough. I truly believe that if a leader does not have the ability to get out of their office and work the positions they have control over, they are not truly capable of understanding the repercussions of their decisions. The control a manager has over their employees is usually either liked/put up with or completely disliked. The quality of management is best reported from the people who it affects. My favorite quote in this article is "Be the leader who hops in the delivery truck, grabs lunch with warehouse workers and knows, firsthand, how disjointed communication can work its way down the ladder.”
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Post by anthonytaormina on Jul 2, 2013 15:22:05 GMT -6
Alt link 40: INSTANT MBA: Positive Thinking Won't Help You Erase A Mistake
Do not try to spin a mistake into a positive, even when you may have made a large mistake. The link is right when it says that it shows your boss you haven't learned anything. It creates the appearance that you are just blowing it off as something unimportant. You should instead dissect the situation and review possible alternative courses of action.
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Post by melissacantrell on Jul 2, 2013 17:59:22 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
I think that getting information from even the lowest employees is extremely important for top level management to succeed. I am not by any means a CEO but I am a manager at my company. I am constantly on the floor with my employees finding out information from my crew and customers. I find this to be really important to let me know any issues that may present themselves during a shift. By actively working with my crew and finding out the small details and problems, I am better prepared and can quickly fix any issues. I feel that this would correlate to CEOs of larger corporations as well, because it would be really easy to be uniformed about the day to day operations in such a high up position. By getting into the workplace and chatting with employees, it will allow higher ups to stay informed and ultimately become better decision-makers.
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Post by shebilemoine on Jul 5, 2013 14:36:05 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
If you want to be a good leader you should ask your employees how you are performing as a leader. Just because you are a leader do not think you are better than them. Take the effort every once in a while to do what your employees do. If your employees see you doing what they do they will feel like you care about the business. If business gets busy help the employees out and do some extra work.
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Post by kayminix on Jul 7, 2013 19:13:20 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In the Delivery Truck'
This is my favorite article so far!I think that it is so important that the CEO's or even others higher up on the corporate level come down and really see what it is like a day in the life of and employee! The company I work for now is so in-tune to what we are doing at our store level, and what changes they can make as a whole company to better our employees, product, and service that it really makes me feel important. Our company has over 250 stores nation wide and the creator of the company has actually taken time to visit each and every store, I got to meet him in person, and he was so interested in what I had to say about the company it was great! Such a good article I love it!
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Post by gabrielle on Jul 8, 2013 20:08:12 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
I learned this lesson by working under a boss that is blind to plenty of problems in the restaurant because he doesn't take the time to speak with the people beneath him and listen and care about their opinions and discrepancies. A lot of the problems in our store could be avoided if he took the time to listen to his crew members and take their word. It's like getting a whole new perspective at the way your business runs and some of the things that happen inside of it. I will not make the same mistakes as him when I own a business of my own. I know that people tend to work differently around the top boss and I will take the time to listen to my workers and learn where the weak points in my business are. It's a valuable tool that can be used for success if one only takes the time to actually listen and get to know their workers. It also helps build a relationship with your workers and in turn creates a more loyal team.
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Post by jeff on Jul 8, 2013 22:33:11 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
I have actually never had a leader like this, but I do think that would be really really cool. Communication is hard to carry out through multiple levels of a business. Things get lost or people misspeak, and the third of fourth or fifth rung on the ladder hears a totally different story than what was originally spoken. To have a leader who was completely immersed in his business would be phenomenal and very helpful.
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Post by Michael Miller on Jul 10, 2013 19:52:29 GMT -6
This is the best article I have read yet. I always tell myself when I become an executive that I will spend time with my employees and ask them how I could improve as a boss. This makes your people realize their opinion does matter. Also when you have something to say they will be more likely to listen because you listened to them.
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Post by kcarson7 on Jul 17, 2013 7:49:06 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
In order to really connect with your employees and know what's going on, you must put yourself in their shoes sometimes. As the article suggests, it can be going to lunch with them, or "hopping on the delivery truck", but no matter which method you choose, this lets your employees know that their thoughts and opinions are important to you. This keeps you up to date with what is going on from an employees point of view, rather than someone just telling you what you want to hear.
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Post by lydell on Jul 17, 2013 13:59:45 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
You should ask them what you can do to help them do their job better. If you have these open lines of communication, you will be able to be more productive and successful in your business. Working with management as well as crew members allows you to know the flaws between the two and how to fix them, if they can be fixed.You shouldn't take what they say personal, but try to find ways to improve in that aspect of your job because if you take it to heart, letting your emotions get too involved, then you might become angry or upset with your employees, creating situations where the workplace is an uncomfortable place to be in. This way you know EXACTLY what problems you need to address and how to fix them.
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Post by hayleymcglothren on Jul 20, 2013 11:53:14 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
This article says it all as far as I am concerned. If a manager or team leader is unwilling to take constructive criticism, then he or she may never learn how to connect with their employees. A leader has to be willing to take advice from the team members who are actually performing the work. Let them know your interested in their opinions and remain open minded. Majority of the time an employee doesn't care whether or not their advice is taken, they just want to know that their opinion mattered enough for a manager to listen.
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Post by msimoneaux on Jul 22, 2013 19:52:30 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck'
Yep, this is a big plus to any manager. My current manager sends out semi-annual surveys for her employees to take about her leadership. She is a big fan of knowing how she can improve and knowing what she is doing right. I believe this not only helps the manager but brings success to the employee as well. Plus it makes the team more cohesive.
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Post by briandavis1 on Jul 24, 2013 19:48:51 GMT -6
INSTANT MBA: 'Be The Leader Who Hops In The Delivery Truck' I think it is great for employees to see their CEO doing the same tasks as them. Employees see their Boss doing the same task as them allows the employee to feel that his work does have value and is important. Ceo's should make it a part of their time to be involved in their company even down to the smallest employee they have. When everyone is connected and feels equal the work can be very impressive.
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