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Post by ashleysegalla on Apr 30, 2014 11:53:35 GMT -6
Managing a small business is like managing a family household. Businesses are run from the inside of the store, not the back room. Everyone needs to be taken care of, and make sure they do their duties. Listening to customers, as well as employees is a key part of having a successful business. I plan on opening a small business after I graduate. I can use this to help ensure my business is a success.
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Post by susiekaz on Apr 30, 2014 22:24:00 GMT -6
Being able to manage from the middle is a reoccurring problem growing companies face every day. Business owners do have to recognize that their employees know what works and what does not. This video also ties into the micro-manage video a few back. It's important to allow your staff to make decisions for themselves. So while you are managing from the middle, make sure not to be a micro-manager who corrects everything the staff does.
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Post by csimo123 on May 2, 2014 15:59:35 GMT -6
I love these types of business, small and family owned. This is a perfect example what a family business should run. The employees wear the shoes and pick the shoes that the customers like. Also the whole family is involved and nobody is just sitting down watching what other people do. That is inspiring for a family to have everybody working and pulling there own.
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Post by jsherman on May 4, 2014 11:37:05 GMT -6
I loved this video! I love a manager who is very hands on in action among other employees. I hate managers who are always behind the scenes and not really knowledgeable of the day to day task of his or here employees. He said something that really stuck out to me: "managers work in the middle" . To me that means they are right "in the middle" of everything! Not only showing up to board meetings or handing out pink slips, but willing to lend a hand when it's needed. A small business is like a family, and everyone's voice must be heard. Yeaa, I liked this video; I wouldn't mind working for him.
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Post by brettstirling on May 4, 2014 19:00:43 GMT -6
I always like owners and managers who see their business in this way. It's always important to regard your employees and staff as close family members because information, ideas, and compassion is communicated easily this way. Simply put, listen more than you speak. Trust the people around you dealing with your product like your staff and customer; they generally know your products best. This will the best support you could receive to make a successful business.
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Post by nataliedodds on May 4, 2014 21:23:02 GMT -6
This video is so true. In order to truly be successful in managing a small business, it is necessary to treat the employees and customers like family. Employee's need to fill a connection with their manager so that they genuinely care more about the business itself. My first real job was at a screen-printing and uniform store. It was family owned and they all worked together to give the customers what they wanted. I also felt very close to the family, and knew that they really cared about me.
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Post by darnette on May 4, 2014 22:58:25 GMT -6
Small businesses do seem like a family. Everyone is very close to each other. Most of the work that needs to be done is done together. Everyone has input and a voice unlike most big corporations. The owners of most small businesses are close to their employees and are very in tune with the daily operations of the company.
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Post by brittanycompton on May 5, 2014 14:54:54 GMT -6
I can relate to this video on all levels. I work for a small family owned business. All of the back work is important but the front of the house is very very important. The customers and employees are the ones that need to be heard this is how you will survive is through them. Any mistakes that I know that happen in our business is due to the mishaps that happen in the front of the house. Being a good listener and knowing what your people need ion want will make your business successful and if you decide not to your business will go downhill. I do these thing already at the business I work for and I will continue to. Although we do have someone who works for us with not so sharp on these skills, and I will share this with them.
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Post by robertnicholson on May 6, 2014 11:39:30 GMT -6
I agree with what Dolgin is doing at YES network because it’s right that he wants to eliminate the hierarchy of managers because that gives employees the opportunity to do what they’re best at and does not put them under the pressure of going after a promotion. They will be able to focus more on what they’re doing right now instead of what will happen in the future.
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Post by jimmykotter on May 6, 2014 12:36:07 GMT -6
awesome video! i love the idea that we need to lead from the middle! where all the action is happening. we need to lead by example. when we are leading from the middle we build great customer base and we also are able to see a problem before it happens. when running a small business we can make huge strides when we make it our baby
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Post by jjohnson on May 6, 2014 17:30:33 GMT -6
I like this video. I couldn’t agree more with what is said. The idea of listening is so crucial to the success of any business. I like the idea that the CEO is so in tune with his employees and cares about them. I believe a happy employee will work so much harder for you than an employee who is just content. When you include your employees in on decisions that shows them you care and that they really do make a difference. When an employee feels valued there is a much better chance that they will go the extra mile for you. I fully intend on using this idea in life.
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Post by kourtneyb on May 6, 2014 19:59:32 GMT -6
I like the comparison of his employees to family. I think it is important to view employees especially in a small business setting as family. It is important because it allows them to know you care and that they are important to you. When you feel you are a valuable asset to someone who expresses care you will want to do better and it will cause everyone to want the company the thrive thus they will have more dedication and will usually show more loyalty towards the organization.
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Post by asanchez on May 6, 2014 23:10:35 GMT -6
I completely agree with what this man has to say about leading from the front of the store and not the back. My family has many businesses and I think the biggest problems come from the lack of connection between the different members of the family in the different positions. I also agree with what he says about having advisors. It's probably one of the best things to have people you can talk to that you trust to give you good information no matter what.
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Post by Shondrea Lovette on May 7, 2014 21:49:46 GMT -6
I love the illustration of family and business. so many manager get caught up in there work load that they forget about the people that are working beneath them. Managing a small business is so much like taking care of family because of the responsibility that come along with the task. The attention that the family needs is the same attention the business need if the business is going to survive.
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Post by halearnold on May 8, 2014 11:08:14 GMT -6
This was not what I expected at all. When I read the title my mind went to the political arena and overused phrase of "leading from behind"... So I had a preconceived idea and feelings about it before the video began. However upon watching it, my attitude and views changed. What this entrepreneur is discussing is relevant and real. I especially like how he points out that it isn't from the backroom that you lead, but right in the middle of it all.
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