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Post by rpajares41 on Dec 9, 2013 13:41:04 GMT -6
I liked this video, the CEO of a company is actually working the sales floor, that is incredible. I like the idea of leading from the middle, it makes a lot of sense to me, the most important person of a company is working alongside the every day employees that work there. I think that many businesses will gain from having key players of the company actually working with employees giving them tutelage. Leading from the middle is definitely one of the tools that I would tend to agree with.
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Post by sunnigrabert on Dec 9, 2013 22:41:06 GMT -6
Eneslow Pedorthic Enterprises: Lead from the Middle I enjoy this idea of being a visible boss. It is important to be visible because it makes you more approachable. You could be the best listener in the world but it doesn't do any good if nobody can reach you.
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Post by w0426116 on Dec 10, 2013 2:39:06 GMT -6
I agree with the statement that "managing a small business is like managing a big family household." Similarly i say that college is not lots of little classes but 1 big class called time-management. You must make sure that your 'family' is carrying their own weight, that they are a good representation of what you stand for etc. Know that everyone's input matters and that their opinion is equally valued: advisors, customers, as well as employees.
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Post by phenry on Dec 10, 2013 8:15:19 GMT -6
TITLE - Eneslow Pedorthic Enterprises: Lead from the Middle
I agree with the concepts mentioned in this video. The speaker does a great job comparing a family to a business. This analogy may work better in smaller Organizations, but should still try to be applied in all situations. Letting employees feel like they have a role in decisions is very important.
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Post by ebonisw on Dec 10, 2013 12:20:58 GMT -6
This video portrays a common theme from basically all of my management classes. It is important to listen and respect other people's ideas and opinions because you never know who can help or hurt you business. Customers and employees always can give insight on what you can do better because they have experienced you service or product and can properly gauge the demands and needs they desire in your company.
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Post by alyssatudor on Dec 10, 2013 15:25:51 GMT -6
It is important to remember that when managing a small business it is like managing a big family. Understanding your employees and taking care of them like you would family is something that makes them want to be there and to continue to do their work. Listening to your customers and your employees is important because if you truly listen then take action to what they said they will believe that you truly care and that you want the best for them.
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Post by rjmonico on Mar 10, 2014 23:18:41 GMT -6
I would definitely share this video with friends and colleagues. Thank you professor! I think has a great business model in that being engaged with the customer is key in the small business world. Being in touch with the customer and being accessible is key to success. I have a friend who owns a seafood business and feel he works his business as does this shoe store owner. It really is delightful to see someone engaged with customers and having a passion for what they do for a living. Most importantly how they do whatever it takes to make their business unique and better.
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Post by allisonschex on Mar 22, 2014 10:00:25 GMT -6
I like how he described that managing a small business is like being in charge of a big family. I couldn't agree more with this statement because a small business truly does become a family when you have the right employees. Having a relationship with your employees and listening to what they have to say can be very beneficial for a company, it helps form a better work environment and leads the company to success.
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Post by patrickschwaner on Mar 31, 2014 16:23:25 GMT -6
I wish this guy was my boss. I currently work in a restaurant, and my boss has some stupid philosophy (amongst a sea of other stupid philosophies) that it "looks bad" if he is out on the floor or in the kitchen helping the staff with their tasks. He very rarely talks to customers other than a simple thank you as people are leaving the restaurant. An owner or manager who closely interacts with customers and employees (without micromanaging) can be extremely important in the long term success of any business.
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Post by bmcgarry13 on Apr 7, 2014 14:36:27 GMT -6
The way manager is defined in the video is the same way I would define what a manger is. A manager is someone who can manage, not just by firm control! They should be able to trust, monitor, instill faith, and listen to workers and customers. Firm control creates redundancy inefficiencies as too much of it leads managers into doing others' jobs. Therefore, it's a waste of time and effort which is better spent elsewhere. A manager should not be paid to do other jobs. They should be paid to keep things running smoothly. By treating workers and customers as family you are able to befriend others, establish motivating morale, and smooth errors. Managers should not be viewed as having totalitarian attitudes- otherwise people, in general will be scared to approach them with their problems. As a manager it is your job to manage problems.
My favorite part of the video is the speaker's sense of giving. By giving and doing for others, others will (generally) feel happier and want to give back. For example, fostering worker growth and providing respect, will lead to higher chances of receiving respect back. Alternatively, being nice to customers by humbling them with your presence can lead to sales.
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Post by kelseywatson on Apr 11, 2014 14:29:48 GMT -6
This video is about managing a small business. It is extremely important when you are running a business to help out your employees. I have had a lot of managers who don't help you. It is really frustrating having to pick up the slack whereas, if you were working with a different manager, you wouldn't have to be doing that. In order for the speaker in the video to make his business a success, he watched customers' reactions to the product and employees' reactions to the product. This helped him figure out what they wanted.
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Post by kati3 on Apr 11, 2014 15:21:35 GMT -6
YES! This guy is great! He actually works with his employees and his customers! It really does make all the difference in the world to have managers and supervisors that listen to you and respect your opinions because they do what you do. They aren't just pointing a finger and shouting out orders, they are part of the team getting things done. Love this video!
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Post by codylejeune on Apr 11, 2014 23:46:06 GMT -6
Always work from the middle, meaning take the customers and the salesman ideas into consideration because they know what they want.
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Post by pellirf22 on Apr 12, 2014 1:36:12 GMT -6
TITLE- Eneslow Pedorthic Enterprises: Lead from the Middle
The message in this video is ideal, especially in small businesses. I have witnessed supervisors attempt to lead form the top and it significantly impacts the performance and expectations of employees. Owners and managers must lead by example and must actively involve themselves with their direct subordinates. This is vital to both employee and customer satisfaction.
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Post by katelynjones on Apr 14, 2014 9:32:41 GMT -6
This was a good video. Starting from the middle is a good concept and not managing from the back. Engaging with your customers is the only way to know what they like and don't like. Him having his "family" of workers wearing the shoes, selling them, fitting them and more allows them to gain knowledge on the product and that turns into more sales. So many people forget about what is really important in running a business.
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