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Post by briandavis1 on May 8, 2014 13:38:11 GMT -6
Five whys are very important. I have seen many organisation who spend many days loading new employees with new stuff. After training three quarter of what they learn in training have been forgotten.
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Post by godwesso on May 9, 2014 10:12:50 GMT -6
The 5 Whys
By asking 'Why' five times each time a problem arises, one can go past the technical difficulty and find the root cause of the problem, which will usually uncover a problem with management or training. Designing training sessions around these five Whys, one for each hour or so of training (proportional to its need) will to ensure every Why question is answered well, through adequate employee training.
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Post by jodiemalley on May 10, 2014 10:54:21 GMT -6
Asking questions is the first place to start when trying to solve problems. Although some people may get defensive when asked why five time and they may find it very annoying or frustrating. However, being consistent and asking why five times can help get to the root of the problem or situation and help to fully understand why there is a problem and being able to better solve the issue.
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Post by gkboone on May 10, 2014 12:55:49 GMT -6
The five whys seems like a great way to get to the root of a problem. He also emphasized the importance of training in this video. If managers don't give employees the opportunity to be properly trained, then how invested in the company are they really? How can a company expect to be successful if proper training of employees isn't taking place?
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Post by paigecrawford on May 10, 2014 14:50:30 GMT -6
This video challenges me to think a little deeper into things. If you keep fixing the problem on the surface and never get to the root then it is likely that the problem will come back again.
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Post by xingboma on May 11, 2014 10:25:04 GMT -6
This video should be watched by everybody. Five whys let you trace down to the root cause of an issue. When there's a problem, we don't just want to fix it, we want to make sure that same problem won't occur again, finding root cause allows to prevent from making the same mistake. This 5 whys method does not only work in business environment, it works everywhere.
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Post by kierras91 on May 11, 2014 12:55:52 GMT -6
I like this video. I do not think I have ever thought to dig that deep on asking the question "why" five times. Finding a human problem behind any problem is key to being able to correct the situation. I will use this technique at my job when technical problems arise...and see what happens!
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Post by ken9390 on May 11, 2014 19:58:53 GMT -6
The 5 Why's technique is a good method to use in order to get to the root of a problem. Too often do these problems seem to be one thing, and turn out to be something completely different. This is a relatively simple way to diagnose a certain problem with swiftness and minimal resistance.
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Post by jprend on May 12, 2014 1:16:37 GMT -6
This video is very informative and very intriguing. By asking the five whys you get the answers you want and makes it easier as a company and get to the bottom of a problem. I would suggest every company watch this video and follow the five whys. This would be a great tip to take into your career and by using this find answers quicker and more efficient. He says find the human problem behind the fault and make a proportional investment in the five whys.
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Post by bleblanc on May 12, 2014 15:17:03 GMT -6
When I was a child, 'why?' was my favorite question. I like the idea of asking why 5 times to find the human problem behind the technological problem. 5 whys will help you to get down to the root cause of the problem, and help you to prevent that problem in the future. It's almost like a mini audit. I work for an auditor and that is all we do is ask "why?" all day long. You can apply the 5 whys to any situation, it doesn't have to be just a technical situation.
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Post by Spencer Ragas on May 12, 2014 15:54:43 GMT -6
I really like the idea of the five whys. The five whys break it down and hold all levels accountable for problems. This allows companies to look at all levels of employs to be responsibly. If more companies asserted their business this way I believe that all levels of employees would become more careful in the work that they where preforming.
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Post by kristendodd1 on May 12, 2014 17:13:22 GMT -6
I like this concept when it comes to finding out the answer to a problem. Asking 5 whys breaks down everything to show you truly what is going on. I personally have never thought to dig that deep into thinking about why something has happened. It is a good technique that managers and employees should use in the work business and in their personal life.
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tessia
Junior Member
Posts: 37
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Post by tessia on May 12, 2014 20:44:19 GMT -6
I think the advice given here is very wise. These techniques are simple; however, by going 4 levels deeper into the problem by continually asking why we can reach an adaptive culture that will be much more efficient. Placing a time level on each of the resolutions and being proportionately invested in slaving the problem eliminates the all or nothing attitude.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on May 12, 2014 21:15:18 GMT -6
This is an amazing step towards discovering the root of the problem. Often times when something goes wrong, we play the blame game. It's easier to simply say it's someone else's fault than to actually sit back and break down the problem. The 5 whys is a great way to assess what went wrong in any given situation and track it back to why that issue arose in the first place. You can then fix that flaw at the base to correct the problem that occurred down the line further.
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Post by shennellw on May 12, 2014 23:04:59 GMT -6
I agree with this. I've always been a "why" type of person. When learning something new its extremely important for me to know the "why's" behind it or most likely I will not retain the information. I've been like that all my life so I definitely agree with this speaker.
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