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Post by alyssatudor on Dec 10, 2013 2:40:23 GMT -6
I have never thought to ask 'why' five times- this video was great! Fining the problem behind any situation is the key to being able to identify the correct situation. I will defiantly use this technique at my job and in my life when problems arise and I know what happens.
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Post by w0426116 on Dec 10, 2013 5:24:58 GMT -6
I believe in this process, being very money oriented find the immediate problem can ultimately save a company thousands or even millions. A strategic place set in place to help solve issue can make a more productive work place and also influence others to do whats right and if they notice something off to ultimately be proactive and find the pending issue.
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Post by ebonisw on Dec 10, 2013 11:36:20 GMT -6
This is a practical way to get down to the bottom of anything. I never let an unsatisfactory answer to something I want to know just slide by as the ultimate reason for my issue. I want to know what really happened and why or how because that's the only real way to fix the issue and prepare if it ever comes up again.
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Post by rjmonico on Mar 10, 2014 22:47:54 GMT -6
I would definitely share this link with friends and colleagues. Thank you Professor! I feel that in this specific situation this gentleman used the "5 Whys " but I feel every business has its own way of dealing with issues in the workplace. I feel if you are going to implement the "Whys" that there needs to be an issue at hand and how to prevent it and also what resolution policy needs to be put in place in order for this not to reoccur. When these programs and policies are implemented a small business has a chance to grow and be successful
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Post by allisonschex on Mar 21, 2014 20:35:52 GMT -6
I liked this video because it explains how to check mistakes and understand why they happened. Using this 5 why technique breaks down the problem in a easy way that anyone can use it. I agree that we at behind every technical problem because we make the decisions. We're human, were going to make mistakes but it's important we learn from them and not repeat the same one twice.
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Post by patrickschwaner on Mar 29, 2014 14:06:41 GMT -6
Sometimes problems are not quite what they seem. What looks like a technical problem to begin with may actually be rooted in a managerial problem, for example. I believe that it's always good to question things and ask "why?" and in doing so we may find a solution to a problem that was not initially visible. I like the idea the guy presented in this video of asking "why?" at least 5 times when addressing a problem.
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Post by bmcgarry13 on Apr 2, 2014 20:35:36 GMT -6
This is great advice for truly understanding the root/cause to problems. Instead of pointing fingers, it allows managers and entrepreneurs to pinpoint a problem. I personally prefer when a problem is isolated or when unknowns are identified, rather than blame being thrown around. To not understand a problem and attempt to fix it is to contribute further to a problem. Putting a "band aid" on top of things can only work for so long! The "Five Whys" define a problem as a chain of inefficiencies; by fixing all of these inefficiencies contributing to the overall problem, they fix the problem itself.
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Post by racheleperes on Apr 4, 2014 10:37:40 GMT -6
Asking 5 whys can be an effective training tool. It can give employees an opportunity to see what questions will arise when a problem occurs. More than likely, the reason a problem occurs is because of managerial issues.
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Post by meganlynch on Apr 6, 2014 14:54:37 GMT -6
I have heard about the Toyota '5 Why's' method in previous classes. It surprises me every time how what appears to be the issue, is really because of something completely different. In the book I just read for this class, the author mentions this same practice in developing habit forming technologies. By asking 'why?' so many times, you are able to find the core reason a customer is using a product. Not only can this method help develop products but it can help solve problems. This method benefits companies in many ways by revealing the true source of the issue.
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Post by katelynjones on Apr 6, 2014 20:26:39 GMT -6
Prevention is always as top priority in the workplace. Preventing bad service, poor quality, not enough inventory, etc.. I liked this video of the 5 why's. It is important to ask why something is not working the way that it should because if you don't, you wont know what is causing the issue and you wont know how to go about fixing it.
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Post by kelseywatson on Apr 6, 2014 22:28:54 GMT -6
I like the idea of using the 5 whys to get to the core issue in a problem. Companies have different names for this and slightly different techniques, but they all are to accomplish the same goal which is get to the root of the problem instead of the surface of the problem. Following the 5 whys allows you to avoid repeating a problem and can even prevent other problems from occurring. It seems more of a mental tool to change your way of thinking instead of just reacting to the issue at hand. I think implementing this tool in a company's culture would allow many issues to get solved faster.
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Post by mwinner123 on Apr 8, 2014 10:42:39 GMT -6
Well, I do agree with the idea of always asking why along with there being a human problem behind almost all problems. However, the "proportional" idea is somewhat tricky. Where do we draw the line for problems and prevention expenses? Regardless of the problem or industry, there is usually a common set of problems that turn up within production. By continually issuing prevention costs, it may eventually become more expensive than just hiring a training manager and giving your employees the knowledge that they need right out of the gate. I understand that he is simply saying that these incremental fixes are used to help us find our optimal range, but once again, how many times do we have to fix and continually train people on before the line is drawn? I like the video and find good points with the idea. However, I feel as though he watered down the importance of up front- in depth training to help give your employees a great head start.
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Post by kati3 on Apr 8, 2014 14:00:04 GMT -6
This video reminds me of professor Waikar! He teaches this concept in his class but he refers to it as Waikar's 5 whys. I think a manager asking the 5 whys is a good way to solve problems and avoid future issues. A small investment of your time can end up saving you time in thebfuture.
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Post by brettstirling on Apr 9, 2014 15:30:38 GMT -6
I absolutely love this video. I studied the Toyota system very throughly throughout my undergraduate studies. This is a very simple and effective way to get to the root cause of any issue. Simply ask the 5 why's and you are usually at a point to begin fixing the problem. Almost always, a malfunction or a failure is human error and this system helps get to the bottom of it. The video also goes on to discuss how to fix issues when they arise. By taking small, proportional steps in a preventative manner, most issues can be corrected. If not, more time and money can be invested again in the next round. Once everything is optimized, the employees or teams can become optimized as well. Great video.
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Post by jjohnson on Apr 11, 2014 10:35:03 GMT -6
I love to ask questions. I always ask why when I don’t understand something or feel that it isn’t being done correctly. The concept the video mentions seems to be a cost-effective solution on how to save money and run a company more efficiently. I would recommend this video to anyone in business and who works in a decision making capacity. This was a pretty good video, in my opinion.
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