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Post by halearnold on May 8, 2014 7:09:31 GMT -6
"It's never to early to shut up and listen but it's often to late." This is brilliant. I really enjoyed this video and can relate to EXACTLY what they are saying. I am also trying to figure out if I don't listen enough as well. I like that we should give 100% of our attention when someone is talking to us or holding a conversation and that it points out that you should handle both the good and bad with poise. I think that as a manager it is imperative to be welcoming of employees as they bring things to your attention. If they don't feel comfortable telling you bad news they may not pass the information along as freely and promptly as they should.
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Post by briandavis1 on May 8, 2014 12:46:47 GMT -6
Every good manager needs to be a good listener and take notes and be pro active about the concerns of his/her employees. I feel one of my best attributes is being a good listener.This collaboration allows workers, regardless of title/position and preconceived knowledge, to understand a problem better.
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Post by bleblanc on May 9, 2014 10:10:15 GMT -6
This ties into the last video about asking employees "what do you think?" Managers very rarely listen to lower level employees and I agree that, the higher up the ladder you go, the less likely you are to be listened to. I completely believe in an open door policy for employees and managers. If your employees feel like they can go to you with anything, you are more likely to know what is going on in your business and can prepare for it.
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Post by paigecrawford on May 9, 2014 11:31:12 GMT -6
As a manger, being a good listener can change everything. Making sure you are paying attention to the employee, you are a listening nicely to good AND bad news, and then you do something about what they are saying lets the employee know you are a good listener.
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Post by xingboma on May 10, 2014 12:24:43 GMT -6
“It is never too early to shut up and listen, but is often too late." How brutal and accurate at the same time this statement is. Listening is an art, it may sound like an easy thing to do, but it is not. I can't say I'm a good listener, but I have become a better one compared to myself 10 years ago. We tend to listen better when we get older, but it's not always the case. Some people don't listen to others because they think they are always right.
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Post by jodiemalley on May 11, 2014 9:07:46 GMT -6
Not just managers, but people in general tend to be easily distracted in conversations and not truly listening. In the workplace, it is important that managers have good listening skills. Being able to communicate effectively with employees includes listening. There are so many ways that people get distracted these days so paying attention when communicating with employee can increase productivity in the business.
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Post by jprend on May 11, 2014 21:27:44 GMT -6
This is a great video for managers to see if they are really listening to their employees. In this video she gives you 4 points to see if you are really listening. Give your full attention, Do something about their input, have good poise when receiving good and bad news, conduct an employee six month review. This video promotes a stronger and more successful company.
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Deleted
Deleted Member
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Post by Deleted on May 12, 2014 15:25:03 GMT -6
Managers needing to improve listening skills on a daily basis. Learning how to listen to your employees and responding appropriately is the best way to make good amends. Employees need to feel wanted and learning how to listen to them can help both of you grow.
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Post by Spencer Ragas on May 12, 2014 15:29:34 GMT -6
I agree with this video completely, when managers start to listen instead of telling people what to do and being non responsive, things get done. When managers start to ask what can be improved upon during the schedule of a work day will allow for employees to safely tell their managers. When managers receive information then act upon it, employees feel like they can trust their manager more and bring more problems to their attention. Managers that take care of the people who work underneath them will become more respected. Employees will look forward to wanting to come into work to make the environment they work in that much better because of the teamwork of their manager.
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tessia
Junior Member
Posts: 37
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Post by tessia on May 12, 2014 17:15:30 GMT -6
I liked this video a lot and I intend to use it not only at work, but in every aspect of life. I think the 4 ways to improve listening skills are easy to implement and will definitely enhance relationships with others, in particular the first 3. Number 1 is to give the speaker your undivided attention. Many people are too preoccupied with technology to be 100% present these days. This behavior is rude and leads to resentment. I really enjoyed number 2. Receiving good and bad news with the same amount of poise. I have had to work and interact closely with people who blew up at any negative news. I dreaded delivering bad news and it lead to me disliking communicating with these people all together. Next, it is important not to be a passive listener. When someone is seeking your help, take action. Lastly, anonymous reviews are a great tool to see if people are noticing the changes you have made.
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Post by shennellw on May 13, 2014 9:55:52 GMT -6
I consider myself to be a great listener. I try to understand every aspect of the situation before I make my own opinions. Every manager should watch this video and actually try to become better listeners. I've worked under a lot of mangers and I must say this is one of the top 5 problems most mangers have.
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Post by brandonnajolia on May 13, 2014 12:54:03 GMT -6
Listening is such an important quality to have in a managerial position. This video is a great video for any manager to watch because it includes the 4 tips of good listening. In a business, employees come to managers with their problems and if the manager doesn't listen effectively, then the meeting was a waste of time and it puts stress on the relationship between that employee and the manager. When a manager is a successful listener, the company runs smoother and the workforce working together is mores successful because the manager hears and understands what every employee tells them and he acts on those issues.
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Post by patiencedaigle on May 13, 2014 14:23:00 GMT -6
It is important to truly listen to others when making decisions. Nothing is worse than a manager is too prideful to take advice or insight from others. It is amazing what you can learn just by shutting your mouth.
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Post by jgilhaus on May 13, 2014 15:02:17 GMT -6
I'm a little torn on this video. I think the current generation was raised to think of themselves highly. While this isn't necessarily a bad thing, it can create friction between people. We are raised to think we are special or different than others. I do think that people need to listen more these days, but it does work both ways.
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Post by wdeben on May 13, 2014 16:43:33 GMT -6
I like this video but there are a few things that seem off. Don't the people at the top not listen to all of their employees because that is why they hire managers. How could one person focus on all those people and still run a company?
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