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Post by nataliedodds on Apr 2, 2014 12:52:17 GMT -6
I have always heard that it's better to listen than speak, and there is so much truth to that. In a managerial position, being bossy will and "holier than thou" will get you nowhere fast. People respect people who are open to recommendations and suggestions. We learn way more by listening rather than speaking.
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Post by stephaniesmith on Apr 2, 2014 14:02:03 GMT -6
Approaching managers with bad news can be very difficult as I wish it was as easy as coming to them with good news. The hardest thing I had to do was to ask for a day off for a doctor's appointment scared that the boss would say no. A few times she did. I wish she was easier to approach. That would have allowed me to give her more respect.
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Post by wwerner on Apr 3, 2014 10:54:44 GMT -6
Listening in today's workforce is a lost art. When someone truly listens and gives meaningful feedback to that person. They have just gained all the trust they could ask for. because a manger that listen to their workers will always be respected by them. This results in a better performance by the workers and a better quality of product.
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Post by gkboone on Apr 4, 2014 10:40:03 GMT -6
Managers in any business setting need to have the ability to listen. In the communication process, listening is by far the most important element. The first key to listening is giving that person undivided attention. I've had bosses seem like they were in a completely other world while I was talking to them. Then, later on they had to ask me again something that I have already clearly explained to them. She then states that managers need to receive both good and bad news with poise. In my opinion, the most important element to listening is the third step, action. Why even listen if you aren't going to do something about what you've been told?
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Post by kati3 on Apr 7, 2014 12:03:29 GMT -6
This video has made me feel grateful for my bosses. I have experienced bosses that dont listen or care about what their employees think and its very frustrating. It makes the employee not want to express new ideas or go to their supervisors with issues. My current bosses are all good lsiteners and have no problem with me coming to them with questions or problems. They even listen to my school woes when i need them to.
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Post by jsherman on Apr 7, 2014 21:02:34 GMT -6
People always want you to listen. I agree with everything they said about it as well. I as a president will ask my peers if they feel as if I am good at it as well. When you listen they feel included and appreciated which is always good. Make them feel included and it will motivate them to work harder.
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Post by susiekaz on Apr 8, 2014 9:28:59 GMT -6
I wish managers listened more! I think this is a never-ending problem that we will all have to deal with. In today's world it is more important than ever to listen to your customers and employees. It is important to note that customers can be very vocal and you have to distinguish between comments that are important the ones that are dramatic. I know I am a horrible listener myself and I hope to do the things in this video when I move into my career.
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Post by chelsearickett on Apr 9, 2014 17:52:07 GMT -6
Love the sound of that marker squeaking. I think it's funny that managers think they are better listeners than they really are. But it's definitely true. I think that higher title makes them think everyone loves them and they obviously are for more superior. While that is far from the truth, it's important to note that managers may not have the time to listen to EVERYONE talk about EVERYTHING. Some phone calls NEED to be answered. It's easy to forgive a coworker for being busy or distracted, but you take it personally when it's your boss. You want to be seen as special.
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Post by jjohnson on Apr 11, 2014 7:09:09 GMT -6
I agree with this video. It is similar to the previous video, but this one has managers that don’t listen instead of managers that don’t value opinions. This is a mistake that many managers make as they climb the ladder. They are so oblivious to their people that they are almost out of touch. It is very important for a manager to always be engaged with their workers; the workers often times know of issues before the managers. Managers should value the time they have with their workers and listen if they are willing to talk.
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Post by brittanycompton on Apr 15, 2014 7:45:34 GMT -6
This is a great video and i think it will definetly help me as a manger. A lot of people will to me at work whether it be a personal problem or at a group meeting. I definitely see how someone who is at the top of the ladder at a corporation will listen less because they fell like they have better things to do. I will make sure that i always give my coworkers and students my undivided attention takling to someone giving them your attention
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Post by dnewson on Apr 20, 2014 15:31:46 GMT -6
This video makes a good point on how managers should actually take time to listen to their employees and actually implement suggestions that are given. By doing this employees will respect their managers more and feel like they are contributing to the growth of the company. This will be a win-win for everyone.
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Post by darnette on Apr 20, 2014 18:19:03 GMT -6
Give them your undivided attention, receive both good and bad news with poise, doing something about what you hear, and conduct a 360 anonymous review to see where you stand are all good ways to improve how managers listen. These are great ways to start off as a good listener. The worse thing to do as a manager or supervisor is to call the associate in to voice their opinions and concerns, yet as they talk you are checking emails and messages. I may actually create cards with the 4 tips and pass out to all managers at Wal-Mart DC.
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Post by sdoescher on Apr 20, 2014 20:29:02 GMT -6
I have seen this problem in the workplace many times. Step two regarding the handling of bad new with poise is the source of many communication problems. Managers can routinely verbally punish employees when they have bad news. Employees then try to cover up or postpone the bad news. This leads to managers becoming angry that they were not made aware the problem and the cycle continues. Both employees can benefit from listening and having courage to speak up even if the other party is not expected to react well. Many times, managers have a more favorable view of the employee who breaks the bad news to them than the ones that hide it or fail to mention it.
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Post by jessweaver on Apr 22, 2014 13:38:32 GMT -6
It is very intimidating to approach a manager to begin with. As an employee, it can be scary to approach anyone who is superior to you. I think these are great tips for managers regarding listening to their employees. By giving someone your undivided attention when they are speaking to you can show them not only that you are listening but that you also care about what they are saying. Managers should put away their phones and I think they should even walk away from their computer, including their desk, when someone is speaking to them. I also like the tip about reacting the same way whether given good or bad news. This can make it easier for the employee to come to you with bad news. Listening is a very important trait to exhibit as a manager and one that probably needs working on.
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Post by ashleysegalla on Apr 27, 2014 13:16:32 GMT -6
A lot of employees feel like their boss does not listen to them. There are four ways to improve listening on the job. First make yourself 100% present. Second, make sure you are poised when hearing good and bad news. This ensures your employees will feel good about coming to you wiht any information. Third, do something with what you hear. You should take the information given, and use it in your work. Last, you should conduct an anonymous review with team to see where you stand. This will make them feel like you are really listening to them, and make you seem like you care about their insights. It is thought that if the boss is higher up the corporate ladder, then they are less likely to listen. All bosses should listen, no matter who they are listening to, and what they are listening about.
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