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Post by katelynjones on Mar 16, 2014 12:04:55 GMT -6
Good managers do listen to their employees. I have dealt with many different kinds of managers. The ones who listen are hard to come by. They may listen, but not take any steps to help the situation because they think their way is best. In my case, I'm a server. I see everything that's going on with my coworkers during the shift, where my manager doesn't. I tend to fill them in on whats going on, and it seems to not matter in most cases. Why do i bother? Being an effectiving manager allows your employees to want to work for you and your company as at the highest level.
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Post by jessicaratelle on Mar 19, 2014 14:08:38 GMT -6
I think listening is very important. Giving your undivided attention is crucial when gaining respect from someone. Also, I agree that you must be a listener of both the good and the bad news. So many people suffer from what is called "selective hearing". They hear only what they choose to hear. Also, if you just listen and don't take action, you're getting no where. To prove that you have listened and genuinely care about what the employee is saying, take action. Whether it be what they are asking for or not, show that you have done something since the meeting.
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Post by meganlynch on Mar 19, 2014 21:48:51 GMT -6
I really liked the first 3 steps for being a good listener. Managers sometimes have several things going on at once and just tune in and out of what their employees are saying to them. Giving someone your undivided attention shows that you care about what they are saying and are really listening to them. I also really liked that they mentioned you should take action on what you heard. That truly does earn you respect when you are able to change something that is bothering the employees. Just that extra little step can make a big difference. Managers should receive feedback from their employees so they know how to improve. If they do not know what they are doing wrong, they will never be able to change.
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Post by allisonschex on Mar 20, 2014 8:52:08 GMT -6
It is important for managers to listen to their employees because it can bring in great ideas that they have never thought about. Its also important to listen because it shows respect and that you value their thoughts so you don't come off as a mean manager. Of course there will be bad ideas but letting someone express their opinions will be beneficial and make the working environment a better place.
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Post by kelseywatson on Mar 21, 2014 11:15:31 GMT -6
Some managers have issues with listening effectively. The video talks about four techniques that are used to help managers become more effective listeners. One of these techniques requires managers to take action on what people tell them. This is also a very important step in the process that will gain you respect as a manager.
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Post by patrickschwaner on Mar 23, 2014 13:33:45 GMT -6
According to this video, listening is 40% of leadership, and I would have to agree. My current manager is a horrible listener and I feel our business suffers because of it. I also found it interesting, although not too surprising, that people's listening skills tend to get worse as they climb up the corporate ladder. This could be a contributor to why many large corporations become stagnant and boring once they have sustained a high level of success.
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Post by lmoore on Mar 23, 2014 16:26:21 GMT -6
Managers are blamed for not being good listeners. Managers need to give anyone they are talking to their undivided attention. They need to receive both good and bad news with poise. Managers should do something about what they hear and learn. To know where they stand with their employees they should conduct a review every six months. These four ways can help a manager improve their communication with employees and develop a better working environment.
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Post by brettstirling on Mar 26, 2014 20:02:29 GMT -6
I absolutely like this video. It addresses what I have been preaching for years. Naturally I give 100% while listening to someone because I put myself in their shoes and realize that what they're saying matters enough for me to absorb. I also like the point about keeping poise during both good and bad information. It's one thing to listen and fly off the handle, it's another to realize the only positive outcome is to handle every instance as if you're focusing on the goal and not the cause. Solve the issue first, settle the blame later. What's the point of listening if nothing is done about what is heard? It's just as if you hadn't listened. The last tip is probably one of the most important, because you can't improve something you can't measure. Good video
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Post by mwinner123 on Mar 26, 2014 22:13:04 GMT -6
I personally think that leadership is more than 40% listening. In any situation, nobody wants to be ignored. There isn't much that is more aggravating than when you are trying to talk to a friend or business partner and all he or she can do is monitor their phone and reply to texts. It just makes you feel as though this opinion is not important, relevant, or heard. The result of this is that your employees won't care, won't express their feelings, and will completely disrespect you as their manager. However, when you take the time to listen to other ideas and feelings, you change your reputation to someone who cares about his or her employees and wants to help them succeed. 40%+ is listening and the other is acting upon what you heard. Whenever you hear a good idea and visibly show a lot of interest in that idea, but never act upon it or update the employee of the result of the idea, its almost the same as ignoring someone. Listening and acting upon your promises are two of the most important qualities in an effective manager. Without these qualities, your company will never reach its truest potential and your manager will never truly feel engaged and respected.
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Post by amandayoung3231 on Mar 27, 2014 14:14:22 GMT -6
I agree with this video. I think when someone is listening to you, you feel more important. Feeling important can boost morale in your company. The better the morale in your company the more productive your employees tend to be.
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Post by Jessica Aucoin on Mar 27, 2014 16:19:40 GMT -6
I think she makes a great point here. It’s important for managers to listen to their employees; however, it’s not enough to just hear the idea out. If I ask someone to do something and they never follow through then I feel like they never listened to me in the first place. Actions speak louder than words and I feel like that saying holds true in this situation.
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Post by ken9390 on Mar 28, 2014 9:09:36 GMT -6
Listening is a crucial asset for managers. The great managers are the ones who not only listen to their employees, but use their employees ideas productively. This not only makes the manager look good, but empowers the employee by using his idea for company gain. In turn, the employee will feel like his opinion is more relevant and have higher company morale.
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Post by racheleperes on Mar 29, 2014 1:49:05 GMT -6
It is very important to listen, whether you are a boss or not. Listening to someone when they are talking not only helps you to understand them, but also it makes them feel like their point is getting across. When people have to consistently repeat themselves, they get frustrated and they also feel as though they are not as intelligent as the person they are speaking with. Listening has to be the most important thing in the world, not just business in particular.
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Post by codylejeune on Apr 1, 2014 14:31:27 GMT -6
Managers should always listen to what their employees have to say. Giving someone your undivided attention, whether the idea is a good one or not is the best thing to do. It may be a good idea or maybe something needs to change with production. even if the idea was given by someone else, it makes that employee feel more involved.
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Post by csimo123 on Apr 1, 2014 15:29:54 GMT -6
So this video made me think about the old saying god made us with two ears and one mouth. So you know what that means, listen up! I think this a valuable skill to have. It makes people more understanding of you when you listen and not blow them off. Also i feel as though you are more creditable and people actually care with you listen to them.
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