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Post by jsherman on Mar 25, 2014 14:48:00 GMT -6
Delivering bad or difficult news is not always easy on the person who has to deliver it. I feel as if this video is one of those that all managers and supervisors should watch in order to know and understand how to do it in a way that doesn't come off wrong. I have to deliver bad news to my executive board member and general members and no matter how often I do it, each time is just as hard as before; sometimes even harder.
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Post by arenee1370 on Mar 31, 2014 8:22:48 GMT -6
Short and to the point. It makes so much sense. You should think carefully about what you have to say. You should also be blunt. Beating around the bush only makes the situation harder for you and for them. As tough as I can be at times delivering bad news has always been very hard for me. I guess I just don't like being the bearer of bad news.
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Post by darnette on Mar 31, 2014 22:02:07 GMT -6
Delivering bad news needs to have a different approach and tone than when delivering good news. Not everyone can do that effectively. Being too nice when delivering bad news can easily provoke anger. Whereas being blunt and straight to the point gets the news out and decreases the amount of time that person has to react with extreme emotion.
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Post by godwesso on Apr 1, 2014 2:28:10 GMT -6
As a manager sometimes situations end up requiring us to deliver bad news to employees, the empathetic side in me always takes over and I always sugar coat a lot when am tasked to be the delivery boy of bad news. This video just reminded me of the level of preparation I need to have before delivering bad news and also the direct nature of how to deliver bad news to an employee or co-worker.
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Post by stephaniesmith on Apr 2, 2014 13:25:36 GMT -6
It must be very difficult to tell someone that they are being "let go". As if that's what they want! I can't imagine what it would be like to tell someone basically, "I'm putting you out on the street because I have the power to do so". It must be hard and the advice he gave was good because you should never beat around the bush. Just deliver the news as if it is a confident business decision. I wish companies didn't have to fire people so easily. If the hiring was done correctly in the first place, firing wouldn't happen so frequently.
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Post by gkboone on Apr 3, 2014 9:38:50 GMT -6
Preparing for the delivering of bad news is a must. Going into the situation, we must be aware of the different kinds of reactions the news might bring. I agree that being straight forward is necessary, but I think doing it in a way that's as friendly as possible is important as well. If I'm ever in the position of having to fire someone, I don't want to come across as someone who cares and has an easy time throwing an employee to the side.
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Post by chelsearickett on Apr 3, 2014 23:54:10 GMT -6
Letting someone go from their job is never easy but is necessary for the business to remain efficient. I agree that being rehearsed and blunt is definitely the best way to go about it. Some might think that it's best to remain emotionally detached, but you have to remember to still be human, and remain respectful and understanding, and if they need to talk about it to be there for them.
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Post by kati3 on Apr 4, 2014 12:57:16 GMT -6
I am an HR major and I can say that firing someone seems like it will be the most difficult aspect of a head HR position. I know that at my job the director of HR is pretty much the last person anyone wants to see becuse she does the terminating.
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Post by susiekaz on Apr 5, 2014 18:11:48 GMT -6
The speaker said in order to deliver difficult news to an employee, you must think about exactly what you would say, be blunt, not dodge and not throw a single punch. I do agree with the speaker about having to think everything through. During difficult times, saying the wrong thing to an employee could hurt them or yourself. I would like to touch on the blunt tip. I do agree with the speaker that it is important to be blunt but I think there is a fine line between getting straight to the point and being too blunt.
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Post by jjohnson on Apr 9, 2014 7:47:02 GMT -6
This video is very interesting to me. I would like to work in HR upon graduation, so this is just one of the any things that I will be dealing with in my career. Hopefully the firing won’t happen that often, because it is never a good feeling to be unemployed. I will keep these ideas in mind when I start my career.
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Post by asanchez on Apr 14, 2014 11:59:29 GMT -6
I certainly agree that you have to prepare when you're giving bad news to someone. Knowing what you're going to say and how you want to say it can save you from uncomfortable situations. If you are unprepared, you might stumble making the situation more awkward than it needed to be.
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Post by brittanycompton on Apr 14, 2014 19:19:34 GMT -6
Giving one of your employees this kind of news is not what anyone wants to do. I do agree with Mr. Maloney though you have to go at it with a punch straightforward. This will happen and you can't avoid it. I think one must prepare and have something written down that way there no confusion in what you need to say. This is about something that will cause a great deal of pain for someone so you have to be straightforward and not sugar coat it at all. And, Maloney is right you don't know what they are going to say or how they will react so you really have to take everything into consideration. And most of all be prepared!
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Post by brittanycompton on Apr 14, 2014 19:20:47 GMT -6
Giving one of your employees this kind of news is not what anyone wants to do. I do agree with Mr. Maloney though you have to go at it with a punch straightforward. This will happen and you can't avoid it. I think one must prepare and have something written down that way there no confusion in what you need to say. This is about something that will cause a great deal of pain for someone so you have to be straightforward and not sugar coat it at all. And, Maloney is right you don't know what they are going to say or how they will react so you really have to take everything into consideration. And most of all be prepared!
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Post by jessweaver on Apr 15, 2014 15:23:04 GMT -6
Too many times managers try to beat around the bush whenever they have to deliver bad news. No matter who you are going to deliver that news to, you need to just say it. If you beat around the bush, then your audience might get confused and many not understand the exact message you are trying to send across. Also, managers need to be prepared for every possible reaction. Some people take bad news well and can hold their anger or emotion; others may cry, yell, or even try to hit you. Managers should know exactly what they are going to say and not take the situation lightly.
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Post by dnewson on Apr 20, 2014 12:43:25 GMT -6
When in a management role you must be able to deliver bad news as well as good news. Whenever there is an opportunity that management must communicate something that is difficult they must remember to not be harsh but be direct and to the point. Very good points were made in this video.
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