Post by racheleperes on Feb 16, 2014 11:14:34 GMT -6
I think this video goes to show that anyone can reach excellence. A small regional grocery store in Rochester, New York made the list of the best companies to work for, which is usually dominated by big national and international companies such as Google and GenTechs. I find that kind of interesting that a regional grocery store can make such a big and profound list like that. The company must have done something of great excellence to make the list.
This video is reassuring in the fact that you do not have to have a tech company to generate serious money and job satisfaction. There are other industries that you can get into and achieve what you would want to achieve.
I find it interesting that a regional grocery chain won best business to work for. Grocery stores have historically low margins which would make it difficult to win such an award. It certainly shows other businesses that regardless of size or industry, management can increase employee satisfaction. Excellence can happen anywhere and it is the job of management to ensure that it does.
Excellence is very important in a company. Tom Peters talks about how a small grocery store made the number one spot on Fortune’s best companies to work for list. Their excellent people practice is what earned them that spot. They proved that any company can achieve excellence.
Post by amandayoung3231 on Feb 18, 2014 9:04:38 GMT -6
I think most companies do need to acknowledge that they can be the best company no matter the size or amount of resources. I think I work for a pretty good company. They give great reward systems for the smallest people. We have great incentives and retirement plans. Insurance cost did not go up as much as most other companies did when that all changed. Plus the morale of the store is great. I feel like most people who work there want to work there.
Post by brittanycompton on Feb 19, 2014 0:36:07 GMT -6
I never would of thought that A grocery store was voted best place to work for. People practices are the most important thing to know when you have a company. Its all the little things that you can do to excel your people practices so that your organization succeed. I think I practice good people practices in my line of work. I need to have these skills in order to keep the employees happy and have them intrigued in working for us. The people that work for you I feel are your biggest asset. Without them you can't go on to grow a successful business.
Post by brettstirling on Feb 19, 2014 14:17:03 GMT -6
This is a very interesting video. Many times I've heard people complain about their dissatisfaction from a product or service and someone else says "You get what you pay for." Well in this sense good people practice is not a result of the price tag of the product or service. It's a goal that's set and worked towards, and it will eventually put you ahead of everyone else. It's great that a small company like that can reach number one in people excellence. It keeps larger companies on their toes and gives them incentive to do better. Also, a larger company can throw money at core practice like this but it must be a priority on all levels. It can't be achieved just by upper management wanting change or just by customer service people alone. This is a good point to keep in mind when trying to improve public and internal relations.
Post by codylejeune on Feb 19, 2014 14:30:58 GMT -6
I would have not thought that a grocery store would be the top place to work in the US, but it all depends. Any place could be the best place to work. It all depends on how well the business treats their employees.
Post by Jessica Aucoin on Feb 20, 2014 0:41:30 GMT -6
Employees are definitely a huge reflection of excellence in a company. I know if I have a bad experience with an employee, it will make me less likely to want to go back there. However, when I have a good experience, I will make a point to try and go there more often. For example, my boyfriend and I love going to a sweets shop called Sucre when we go on dates. The employees there are excellent; they’re friendly, helpful, and attentive. From a customer’s point of view, it seems like all of the employees really enjoy their jobs. We never want to go to another ice cream shop because the service and quality of Sucre really can’t be found anywhere else in the area.
Oftentimes, we have this mentality that the best companies are the ones who offer the highest quality products, cutting edge technology, etc., when in reality, the best companies are those who truly create a value and experience for their customers. In the aspect of any business, we have customers and a loyal group of followers. Sometimes, businesses begin thinking that their service and customer interaction can falter as long as the product that they are offering is still a high quality and cutting edge. In a world of growing innovation and changing industry authorities every day, having good customer service and employees is absolutely key in the success of your business. With huge rivals such as Apple and Samsung, who each offer some of the highest quality and rated products in the country, there emphasis cannot necessarily be on the product itself, but rather how they treat their customers and how the company takes care of them once the purchase has been made. If we focus on our customer satisfaction and ensure that every experience is pleasant and memorable, we will grow as a business and will maintain a strong customer loyalty and customer base.
Excellence can happen anywhere does not have to be the big companies of the world. It can be the mom and pop stores of the world. I think society sometimes judges the smaller companies saying that the small guys cannot be a good a the big guys, but that is wrong.
Post by nataliedodds on Feb 24, 2014 10:26:49 GMT -6
I felt like this video definitely served its purpose. I do believe that excellence can happen anywhere. I know that it takes a determined set of people with realistic goals to make any business work. I thought it was interesting that a grocery store was one of the top companies to work for. That goes to show you that excellence can be present where you least expect it.
No one would of thought that a small grocery store would be the best company to work for. Success can happen anywhere I guess. Why is it the best place to work? It's about excellence and people practice which made this company the best to work for.
Post by halearnold on Feb 25, 2014 18:12:07 GMT -6
Huh... who'd a thunk it... Weggman Gracery best places to work... I will quickly look this up as it gives hope to all small businesses. As an entrepreneur it is difficult to stay positive and shoot for the greatness so few entrepreneur's actually get to that point. But it is possible. Sometimes hearing these "big time" CEO's speaking I feel incredibly inadequate. But I am not. And he is right... about people... but I am still perplexed on the grocery store and need more information to embrace this message...
Post by allisonschex on Feb 26, 2014 14:37:58 GMT -6
I never knew that there was a list of top companies to work for. It's exciting to hear that a smaller company, non less a grocery store made the list. I wish this video would have went more in debth on how the company made it to where they are. This video would be beneficial for anyone to watch because it shows that a excellence can be in any work field, it's what you decide to make of it.
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