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Post by David Wyld on May 25, 2013 18:56:29 GMT -6
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Post by franklinvazquez on Jun 7, 2013 9:10:40 GMT -6
INSTANT MBA: In A Fast-Paced World, Some Things Can Wait
We are definitely living in a modern and complicated world where we need to prioritize our daily activities in order to complete all our tasks in a timely manner. In a business setting, it is true that new technologies lead to faster communication means with customers such as social networks, and it is important to be one step ahead and offer automated answers to common questions when possible. We need to be able to accurately estimate how long can someone wait for a needed answer, so we don't neglect an urgent matter. Also, we can't just stop what we are doing and turn immediately to take care of something that can wait.
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Post by Deleted on Jun 7, 2013 11:18:11 GMT -6
Instant MBA: In A Fast-Paced World, Some Things Can Wait
Finding the fine line between what is urgent and what is not takes skill and experience, but it is possible. In such a fast-paced world, we need to be able to communicate or register how long a situation can wait before it becomes urgent. Making a list of answers before the day begins may help you, but eventually you are going to have someone waiting on you. While patience is hard to come by, it is needed in everyday life. Knowing how to prioritize your own needs before others will help out tremendously down the road.
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Post by kayminix on Jun 8, 2013 19:01:28 GMT -6
Instant MBA: In A Fast-Paced World, Some Things Can Wait
When running a business or being part of one, I think that a main priority needs to be organization. Picking the things that are on your list to do and prioritizing them from priority one to last. By doing this everything will get done and no one will go unanswered, but you also will have the most important things done first, followed by the less important. I think that in a world like today's people are too busy to be waiting around for your response and will understand if you are late responding to an email or concern as long as it is not too late of a response.
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Post by mparrish on Jun 8, 2013 22:20:04 GMT -6
This article has a good lesson that I try very hard to follow, as difficult as it is. In today's world, my clients expect instant communication, and tend to get stuffy if I don't reply to an email at 2 in the morning. Usually it's a question that would have been answered if I had made my website more clear. The answers are there, and I see them all, but the client doesn't. Instead, I get a question that I'm expected to reply to at all hours, and I try to wait until normal working hours if it's not urgent. It's the same with coworkers. We all run different work shifts, so I may get a phone call at 4 in the morning from one of them. Unfortunately, I tend to answer those, even when I'm positive it's only going to be "hey, where's The ABC long forms in the office? Someone moved them again."
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Post by jalesianelson on Jun 9, 2013 7:17:33 GMT -6
Instant MBA: In a fast paced world, some things can wait
We do indeed live in a fast paced world, but does that mean that we have to always stay on the ‘fast paced’ level? Running a business does get overwhelming and stressful, and there are times where everything is caving in all together; but as an entrepreneur having the understanding that it is okay to step back and take a break-from everything- is key. Sometimes clients do get a little too needy and encounter high expectations when it comes to communication, but differentiating the difference between what’s important and what can wait is the key-prioritize. A client’s mind frame is set to believe that all expectations that he/she desire has to be met. And while that may have some truth to it, sometimes clients should have the understanding that certain expectations are just going to have to wait. The article expresses that a frequently asked question form should be put together- as a way to avoid the work overload. I personally feel that the best way to get a breather but still be polite and communicate with clients is to put together a frequently asked questions form. Not only because it relieves some stress, but also because it keeps most clients happy because you’ve answer their question before it was even asked.
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Post by maryhilse12 on Jun 9, 2013 11:31:26 GMT -6
INSTANT MBA: You Can Dilute A Message By Using Too Many Words
I agree that females tend to use more words than men in the workplace. Females are more likely to over word an email or speech than men. We should take the advice from Naomi Simson, and focus of getting to the point with fewer words. Just try to simplify the response and get to the point, leaving some of the details (added words) out for the next conversation. I have noticed this in my workplace, and have tried to sit back and listen to the conversations of men and women and do find this to be true. Except in cases involving sports on Monday morning in the break room, men continue to talk sports all day long, specially LSU sports. Just an observation I noticed working in the office in Baton Rouge.
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Post by scotthunt13 on Jun 10, 2013 9:06:23 GMT -6
INSTANT MBA: In A Fast-Paced World, Some Things Can Wait
I think setting up a frequently asked questions form is a good way to get many of the less important questions answered. It can get kind of aggravating when you have to answer the same questions over and over again. With how fast the world moves today I think it's important to take a few steps back and prioritize things by importance. If you continue living life in a hectic way you tend to forget about the small things which are usually the most important ones.
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Post by lakeishabrooks on Jun 10, 2013 10:23:26 GMT -6
Instant MBA: In A Fast Paced World, Somethings Can Wait
Today people communicate by text, email, social sites, barely phone, and rarely face to face. Everything and everyone has become so accessible but, is that a good thing? Sometimes it is and sometimes it is not. When people can not get in touch with you by phone they text and even can tell when you have read it. Besides all that I believe that it is important to wait a day or so to reply if the situtation is not as important. Now and days customers want instant access and are very demanding. By responding instantly you might not analyze the question and answer it effectiviely. It is important that we take our time to answer questions and answer effectively.
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Post by mda1287 on Jun 10, 2013 15:37:47 GMT -6
INSTANT MBA: In A Fast-Paced World, Some Things Can Wait
Staying ahead of the game is a very good way to save money and time. Keeping this in mind, you shouldn't blow anyone off. You should always address the person formally and be polite in letting the other person know that your schedule is a bit busy. If said properly enough, the person would understand why you are being brief and would happily continue with the conversation at another point and time.
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Post by elvia on Jun 10, 2013 15:51:57 GMT -6
INSTANT MBA: In A Fast-Paced World, Some Things Can Wait The world that we live in is very fast-paced and you can often find yourself falling behind. When running a business it is very important to be organized. There are going to be certain task that you won't be able to complete, or certain clients you won't be able to get back to in a timely manner and you may become overwhelmed, but some of these task or clients may not be as urgent as you think they may be. I find that prioritizing my work really helps 100% of the time. Whatever is more important gets done first. Prioritizing is essential in any business. You should know what is urgent and what can wait for a later time. Everyone needs a break! Organizing and prioritizing your work schedule to where you can atleast have a two-minute breather would do so much justice.
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Post by neilthompson on Jun 10, 2013 16:57:28 GMT -6
INSTANT MBA: In A Fast-Paced World, Some Things Can Wait
I found this article to be very interesting and have found times that I have needed to apply this same strategy. In the fast paced business environment that we operate in today we all are looking for immediate answers and responses. If you are not careful about prioritizing and managing your time and responses, everything will become an emergency and not everything can be top priority. I have found that if I do not take the time to consider the priorities of task in my daily activity, then some of the high priority items will begin to slip and fall behind.
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Post by msimoneaux on Jun 10, 2013 18:54:33 GMT -6
This article speaks volumes. Now a days, to clients and customers everything is urgent. I have learned to prioritize heavily so I can deal with the most important issues/workload first. Managing my time allows for details to not slip up.
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Post by bcanales on Jun 10, 2013 23:54:47 GMT -6
INSTANT MBA: “In a Fast-Paced World, Some Things Can Wait.” I think that this advice applies to all kinds of businesses, but this article seems to be directed to customer service/service-based companies. I think there is a higher degree of difficulty when prioritizing clients…actual people. Mass communication and technology don’t make matters easier. There’s a special place in heaven for people that have to deal with these issues. The perfect balance of patience, productivity, initiative, cleverness, tact, and prioritizing skills are needed to tackle this type of work load.
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Post by leannthompson on Jun 11, 2013 8:39:18 GMT -6
INSTANT MBA: “In a Fast-Paced World, Some Things Can Wait.”
I currently work as an administrative assistant/service dispatcher, so I basically spend my day making processes at work easier for everyone, while assisting customers via phone or email. I have learned from my five years of this type of work that each person (customer, coworker, boss, vendors etc.) wants to be acknowledge that you heard them. I used to shift through my emails and work on the most important ones first then get to others as I had time. Then I would receive calls or more emails asking if I got their email or in a panic because I haven’t responded yet. Then I started to answer each email or voicemail even though I didn’t have time to fix their problem or gather all the info to answer their question. I email or call back to let them know I am got their message, I have printed it out, marked you on my to-do list, and I am working my way down that list as fast as I can. The frustrated customers, emails and calls about the same items stop because I feel like the person didn’t need the task completed at that very moment, they just wanted to make sure their concern was heard from someone who care and will help them.
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