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Post by ashleysegalla on Apr 29, 2014 10:26:13 GMT -6
If there is a problem in the business, we should figure out what the problem is and how to fix it. You should ask the question, "Why?" five times. If something seems like a technical problem, it could actually be a managerial problem. Instead of trying to fix the problem, prevention is a better solution. You should then find your optimal pace of work in order to maximize the amount of business that you can achieve.
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Post by susiekaz on Apr 30, 2014 21:01:14 GMT -6
This video was a little tough to follow. I agree with the idea of asking the question "why" five times to get to the human root of the problem. Even though asking why after everything can be really annoying, it make complete sense. If you constantly ask why something is happening, you will ultimately get to the real root of the problem. I thin in today's corporate world, people just don't take the time to stop and ask the questions. If managers did take the time, a lot of problems could be solved.
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Post by darnette on Apr 30, 2014 23:48:49 GMT -6
The "five whys" would be great to find out the many issues that exist at Wal-Mart DC 6057. Our GM stated that we a constant quality issue and he's not sure why. Well is can easily be pointed to the Area Manager. 1) Why is this freight damaged? because the lift drivers constantly run into the pallets when they're are placing them in slots. 2)Why are they hitting the pallets? Because they are reckless using the equipment. 3)Why are they operating recklessly? Because its quicker to to shove pallets than go around them. 4) Why isn't anyone doing anything about that? Associates have informed the manager numerous times. 5)Why isn't the manager correcting this associate? Because the manager does not want to lose that associate for training, does not want to write up the paperwork on the associate, and plus, the associate is the quickest lift driver on the team. The associate knows he wrong for damaging the freight, other associated bring it to the manger's attention, but that manager refuses to do anything about the issue. That is why our GM can't figure the quality issue, because his trusting managers are failing him.
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Post by shantel on May 1, 2014 20:31:38 GMT -6
I think the 5 why method is a good way to get to the core of a problems. This is something that every business could use to their advantage. However, I think the process may be more extensive than the speaker made it seem. Depending on the structure of the organization the may have to customize the process to work best for them. Lastly, I believe it is something I can use in my personal life.
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Post by brittanycompton on May 1, 2014 22:44:42 GMT -6
Things could always go wrong with something at work a system or product etc. The first thing would come out of someones mouth would be why? There could be multiple reasons of why things happen but using the 5 whys gets you a way out. The 5 why acts as a regular process of what to go through when something happens. There has been multiple situation where things happen at work and i will use this technique next time.
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Post by Rosie on May 4, 2014 9:15:54 GMT -6
Although the technique of five ways is a bit repetitive, it is extremely effective. The bottom line, or final answer, does not always show after asking only one of two questions. Managers must fully investigate problems in order to find the true root of them.
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Post by stephaniesmith on May 4, 2014 13:50:17 GMT -6
I think I understood what he was saying. He wasn't clear about his intentions but I knew he saying that we need to fix the problem in at least the smallest way towards a bigger goal.
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Post by asanchez on May 5, 2014 22:30:35 GMT -6
I like how he traces different things back to human error. Asking questions about things that happen in your business will always help you to find out what is really causing the issue. It often will not be the thing you initially thought it to be. I think that if you can get past sounding like a 2 year old (why? why? why?) then you can accomplish a lot by using this method.
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Post by melanconcaitlin on May 6, 2014 11:00:05 GMT -6
Asking why to solve a problem can lead to the root of the problem and eventually the solution. The 5 why technique can easily be applied to any business related issue. I can see myself using this system to solve problems in my future career. As an accountant I hopefully will be conducted audits eventually. When auditing certain accounts that seem to be unclear I can use the 5 why process to find an appropriate solution to the misstated accounts.
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Post by jimmykotter on May 6, 2014 11:51:50 GMT -6
good advice in order to use the 5 whys is to make sure you can accurately asses a problem and remove all emotion from the situation. when trying to solve a problem we need to make sure that we are looking at the why and the what.
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Post by asmith422 on May 6, 2014 14:21:15 GMT -6
I thought this video was very interesting I liked the concept of the 5 whys. Whenever problems arise in a company you have to start asking questions to find the solution. Finding out how something happened is as simple as asking why. If you dig deeper into the problem by continually asking why did that happen then you may find that the original problem wasn't the problem at all.
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Post by Shondrea Lovette on May 7, 2014 20:54:55 GMT -6
I like the video. People learn through repetition and the more a person continue a pattern the better they become at it. I believe the five why's helps a person to learn better because it constantly reminds and reinforce there learning. I believe the more they do something the better they become at achieving or completing a task.
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Post by karenwag on May 7, 2014 21:24:31 GMT -6
The five whys is a great tool to find the real problem when something unexpected occurs. Rather than finding the current problem that is easily fixed, it finds the bigger problem that may be harder to fix, but will lead to better solutions. Finding the real root of the problem is the first step in solving not only the current problems, but future problems as well.
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Post by arenee1370 on May 7, 2014 21:53:29 GMT -6
I definitely agree with him. There is almost always a human problem behind everything technical issue. Asking "why" shows that you care to make sure that this never happens again not only that you are worried about fixing the technical problem.
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Post by halearnold on May 8, 2014 9:36:37 GMT -6
The 5 whys can work for you professionally and personally. I feel like this presentation though was geared more for "tech" demographics, than anything else and that technology got a pass. But he is right in that many times it is a human error along the way that creates the glitch and not the technology.
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